Test Bank for Organizational Behavior: Emerging Knowledge. Global Reality Questions And Answers

Test Bank for Organizational Behavior: Emerging Knowledge. Global Reality Questions And Answers Which of the following statements about organizational behaviour is (OB) false? a.) OB is relevant only in employment situations b.) OB can shed light on the interactions among family members c.) OB can be used in community settings like children's daycare more effectively d.) OB can be applied to any organization in order to make it run more effectively e.) OB focuses on 3 levels of behaviour that can occur in any organization - CORRECT ANSWER-a.) OB is relevant only in employment situations Which of the following situations would likely receive the least benefit from studying organizational behaviour (OB) techniques? a.) voluntary community groups b.) large family situations and interactions c.) post-secondary education student study groups d.) religious organizations e.) pre-teen paper routes - CORRECT ANSWER-e.) pre-teen paper routes A field of study that investigates the impact of individuals, groups, and structure on behaviour within organization is known as: a.) psychology b.) sociology c.) social psychology d.) anthropology e.) organizational behaviour - CORRECT ANSWER-e.) organizational behavior A conscious coordinated social unit composed of a group of people that function on a relatively continuous basic to achieve a common set of goals is known as a(n) a.) work group b.) team c.) organization d.) society e.) task force - CORRECT ANSWER-c.) organization Which of the following topics is generally considered to be outside the field of OB? a.) therapy b.) absenteeism c.) employment turnover d.) productivity e.) job satisfaction - CORRECT ANSWER-a.) therapy Organizational behaviour is generally defined as a field of study that a.) investigates how organizations effectively face competition b.) investigates the impact that individuals, groups, and structure have on behaviour within organizations c.) attempts to understand and solve problems regarding individual behaviour on and off the job d.) seeks ways and means to match human effort with technology e.) examines how the structure of different organizations contributes to, or inhibits, effective communication - CORRECT ANSWER-b.) investigates the impact that individuals, groups, and structure have on behaviour within organizations what are the three levels of behaviour in organizations that OB is concerned with? a.) experience, goals and configuration b.) individual, group, and structure c.) structure, social units and teams d.) group, structure and political e.) interpersonal, personal and group - CORRECT ANSWER-b.) individual, group, and structure Which of the following is not considered an organization a. church b. university c. military unit d. all 45 year old adults in a community e. municipal, provincial and federal government agencies - CORRECT ANSWER-d. all 45 year old adults in a community A(n) ______ is a consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals a. organization b. unit c. team d. ethnic group e. informal group - CORRECT ANSWER-a. organization Allison and Gail are both university students studying for a final exam in OB. Both students have a goal of making a grade of 90% or better despite the time pressures they face. Gail studied diligently for six hours and made a grade of 92%. Allison studied for nine hours and also made a grade of 92%. Gail appears to be the more productive student because a. her efficiency seemed to be better than Allison's b. her effectiveness seemed to be better than Allison's c. her IQ is higher than Allison's d. Allison didn't seems to think that time is an important factor e. It is impossible to tell from the information given - CORRECT ANSWER-a. her efficiency seemed to be better than Allison's A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment is called a. interpretation b. environmental analysis c. perception d. outlook e. environmental impact - CORRECT ANSWER-c. perception Stan left Kerry a voicemail message indicating that the wanted to see her right away. He wanted to commend her for her good work on a recent project, but because he said he wanted to see her right away, she thought that she was in trouble. Kerry's interpretation of his message is known as her a. personality b. feelings c. perception d. viewpoint e. concern - CORRECT ANSWER-c. perception If two people see the same thing at the same time yet interpret it differently, the factors that shape their dissimilar perceptions reside in a. the target being perceived b. the timing c. the context of the situation in which the perception is made d. the perceiver e. environmental influence - CORRECT ANSWER-d. the perceiver Tom was aware that Jonas did not always interpret his messages in the way that they were intended. In this perception situation, Jonas is the a. target b. perceiver c. prophesizer d. emoter e. superior - CORRECT ANSWER-b. perceiver Which of the following is true about our perceptions of a target? a. individual perception varies little between different culture b. expectations o not distort individual perception c. motion, sounds, and size of a target have little affect in how individuals perceive it d. targets are usually perceived in isolation e. timing of events and the situation in which a target is encountered may impact our perception - CORRECT ANSWER-e. timing of events and the situation in which a target is encountered may impact our perception The theory that tries to explain how we judge people differently, depending upon the meaning we assign to a given behaviour, is a. behavioural theory b. judgmental theory c. equity theory d. attribution theory e. situational theory - CORRECT ANSWER-d. attribution theory In attribution theory, internally caused behaviours are a. those believed to be under the personal control of the individual b. derived from personality traits c. controlled by external factors d. usually negative behaviours e. outside forces and influences - CORRECT ANSWER-a. those believed to be under the personal control of the individual What are the three rules about behvaviour that attribution theory relies on? a. distinctiveness, resemblance, and consistency b. resemblance, consensus, and consistency c. deviation, distinctiveness, and consistency d. consistency, consensus, and distinctiveness e. context, consensus, and distinctiveness - CORRECT ANSWER-d. consistency, consensus, and distinctiveness When individuals observe behaviour, they attempt to determine whether it is internally or externally caused. This is generally referred to as ______? a. fundamental attribution error b. self-serving bias c. attribution theory d. selective behaviour theory e. perception theory - CORRECT ANSWER-c. attribution theory You have recently hired a 55-year-old employee who has always successfully worked for large firms. Your company is small, closely-knit organization with many young people who do not have much work experience as this newcomer. You have prided yourself on being flexible with your employees and being open to some of their needs. They requested an informal dress code for Fridays and you adopted this policy four months ago. You should expect that your new employee a. will be excited by the new dress code b. will perceive the dress code in the same way as the other employees c. may have different perceptions of the dress code because of differences in the target d. may have different perceptions of the dress code because of differing past experiences e. will ignore the new dress code - CORRECT ANSWER-d. may have different perceptions of the dress code because of differing past experiences What are values