IOP1501- Exam Set (A+ Graded)

attitudes correct answers the cognitive, emotional and behavioural components that determine orientations towards facts, people and events selective orientation correct answers a unique set of values and attitudes beliefs correct answers convictions opinions correct answers unique cognitive interpretations of the merits of an issue cognitive dissonance correct answers an imbalance between thoughts, beliefs or behaviour self-perception correct answers one's awareness and interpretation of one's own behaviour credibility correct answers reliability ascribed to an information source messages correct answers verbal or non-verbal communication transmitted to others job satisfaction correct answers a positive attitude towards one's job work involvement correct answers one's identification with one's job organisational commitment correct answers one's identification with one's workplace or employer values correct answers aspects of an enduring belief intrinsic values correct answers values inherent in a person personal value-orientation correct answers one's dominant values cultural values correct answers values associated with specific groups organisational values correct answers beliefs emphasised in an organisation work versus working correct answers difference in meaning attached to work centrality correct answers focus point self-fulfilment correct answers expression of one's talents difference correct answers dissimilarity meaningfulness of communication correct answers Quantity (how much is said), quality (open and honest communication), manner (clarity) and relation (relevance)