CMA (AAMA) Practice Exam Questions and Answers 2023

CMA (AAMA) Practice Exam Questions and Answers 2023 Grouping this type of scheduling allows for the most efficient use of staff, materials, and facilities Envelope marked personal what piece of mail should be placed on top when sorting the physician's mail? Open punctuation requires no punctuation after the salutation of the closing Medicaid federal insurance program that provides for the medically indigent posting the process of transferring an amount from the day sheet to the ledger is alphabetic cross-reference numeric filing system requires the use of physician, patient, and insurance company third-party participation in an office indicates the relationships among dictation style of speaking and enunciating words is referred to as facsimile the transmission of a hard copy of a written document through a phone line is called a by the third ring the phone should be answered 30 seconds after a caller has been placed on hold, you should make every attempt to respond to the caller within determine the problem and the appropriate staff member who can help the caller when dealing with a difficult caller, you should computer an electronic device that takes in, stores, retrieves, and processes data is a software computer program that tells the computer what to do is HIPPA federal act that set forth guidelines for standardizing the electronic data interchange of administrative and financial transactions, exposing fraud and abuse in government programs and protecting the security and privacy of health information. actively listening when focusing on the conversation of the telephone and ignoring outside distractions provide the phone number or extension to which you are transferring the caller, in case the call is disconnected when routing a caller to another person, you should matrix configuration of the appointment book after all the unavailable times are crossed out is known as appointment book considered a legal document and could be subject to subpoena write and print clearly and make corrections neatly which of the following is a guideline that applies to using the appointment book two or more patients are scheduled at the same time process of double booking in appointment scheduling means that wave scheduling when a specific number of patients, usually four, is scheduled at the beginning of the same hour, is know as modified wave scheduling small groups of patients are scheduled at intervals throughout the hour cluster scheduling similar procedures scheduled on predetermined days or in predetermined time blocks daily log a ledger-type book listing the day's appointments and used for cross-referencing financial entries, date collection on types and number of procedures, and total patients seen worksheet used to prepare rooms and equipment, shredded at the end of the day in compliance with HIPPA tickler file index system with cards placed in chronologic order, used as reminders for items that need attention in the future medical record all patient information related to the medical care purge remove medical records that are beyond the time period of the statute of limitations Active type of file that a patient has been seen within 2 to 5 years inactive type of file that a patient has not been seen within past 2 to 5 years closed type of file that a patient is not expected to return to practice alphabetic filing system that has charts filed by the units of the patient's name: letter by letter beginning with the patient's last name Unit 1 filing system unit that is last name, letter by letter Unit 2 filing system unit that is first name, letter by letter Unit 3 filing system unit that is middle initial or middle name, letter by letter Unit 4 filing system unit that is prefixes and suffixes numeric type of filing system that each patient is assigned a medical record number through manual or computerized means color coding type of filing system that is filed in coordination with numbers and alphabet source-oriented medical records (SOMR) this file is divided into sections by guides problem-oriented medical record (POMR) the patient's problems are numbered and listed on a form that is placed in the front of the chart; each visit or treatment is associated with a problem number SOAP documentation format for documenting each visit subjective, objective, assessment, and a plan, in that order reverse chronologic order format with the most recent records filed on top