Human Resource Management Functions, Applications Skill Development 2nd Edition By Robert Lussier, John Hendon (Test Bank)

(Human Resource Management Functions, Applications, Skill Development 2e Robert Lussier, John Hendon)
(Test Bank all Chapters)


Chapter 1: The New Human Resource Management Process



Multiple Choice



1. What were human resource managers typically called in the 1970s and before?
A. Personnel managers
B. Secretaries
C. Executive Assistants
D. Developmental managers
E. Clerks
Ans: A
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Past View of HRM
Question Type: MC



2. Employee engagement is:
A. A combination of competition and job satisfaction
B. A combination of willingness to perform at a high level and job satisfaction
C. A combination of willingness to perform at a high level and boldness
D. A combination of competitiveness and boldness
E. A combination of job satisfaction and boldness
Ans: B
Learning Objective: 1-7
Cognitive Domain: Knowledge
Answer Location: Why Study HRM?
Question Type: MC



3. ______ is a function of getting the job done whenever and however it must be done.
A. Productivity
B. Efficiency
C. Effectiveness
D. Opportunity
E. Preference
Ans: C
Learning Objective: 1-7
Cognitive Domain: Knowledge
Answer Location: Productivity Centers

,Lussier and Hendon, Human Resource Management, 2e Instructor Resource


Question Type: MC



4. What does HR primarily focus on improving?
A. The recruiting of people
B. The efficiency of people
C. The effectiveness of people
D. The physical work environment of people
E. The preferences of people
Ans: B
Learning Objective: 1-1
Cognitive Domain: Knowledge
Answer Location: Productivity Centers
Question Type: MC



5. Permanent loss of workers in the organization is:
A. Job dissatisfaction
B. Absenteeism
C. Recidivism
D. Depopulation
E. Turnover
Ans: E
Learning Objective: 1-7
Cognitive Domain: Knowledge
Answer Location: Critical Dependent Variables
Question Type: MC



6. Natalie got fired. In other words, what happened?
A. She experienced involuntary turnover
B. She experienced voluntary turnover
C. She experienced absenteeism
D. She experienced dissatisfaction
E. She experienced depopulation
Ans: A
Learning Objective: 1-2
Cognitive Domain: Comprehension
Answer Location: Critical Dependent Variables
Question Type: MC

,Lussier and Hendon, Human Resource Management, 2e Instructor Resource


7. Most human resource managers have only been involved in regular HR planning since:
A. Companies started coming into existence
B. World War II
C. The industrial revolution
D. The mid-1980s
E. The start of the Obama administration
Ans: D
Learning Objective: 1-2
Cognitive Domain: Knowledge
Answer Location: The HRM Strategic View
Question Type: MC



8. Since 1980, what new era has emerged?
A. Information age
B. Industrial age
C. Organization age
D. Manufacturing age
E. Production age
Ans: A
Learning Objective: 1-2
Cognitive Domain: Knowledge
Answer Location: Technology and Knowledge
Question Type: MC



9. About 90 percent of the growth in the U.S. workforce between 2006 and 2016 is expected to
come from which group?
A. 15- to 24-year-olds
B. 25- to 34-year-olds
C. 35- to 44-year-olds
D. 45- to 54-year-olds
E. 55-year-olds and older
Ans: E
Learning Objective: 1-2
Cognitive Domain: Knowledge
Answer Location: Labor Demographics
Question Type: MC



10. What is one of the certifications HR professionals can obtain?
A. ULC
B. HHR

, Lussier and Hendon, Human Resource Management, 2e Instructor Resource


C. BER
D. PHR
E. BAS
Ans: D
Learning Objective: 1-5
Cognitive Domain: Knowledge
Answer Location: The Society for Human Resource Management (SHRM)
Question Type: MC



11. What is a major organization associated with training and development functions?
A. REME
B. ASTD
C. TRDV
D. ALPH
E. MBER
Ans: B
Learning Objective: 1-5
Cognitive Domain: Knowledge
Answer Location: Other HR Organizations
Question Type: MC



12. Which organization mainly deals the compensation, benefits, and performance management
programs?
A. WorldAtWork
B. American Compensation Society
C. Werther Human Services
D. Applied Compensation and Benefits Association
E. Defined Compensation Association
Ans: A
Learning Objective: 1-5
Cognitive Domain: Knowledge
Answer Location: Other HR Organizations
Question Type: MC



13. What is the largest association designed for HR managers?
A. American Society for Personnel Administration
B. Society for Human Resource Management
C. American Human Resource Society
D. International Human Management Organization
E. Certified Human Resource Association