buad 331 (All questions correctly solved)

What is the major advantage of Dell's ordering and payment policies? correct answers Negative cash-to-cash cycle If your company is trying to determine what customers want, the best source of information is: correct answers customers Of 1,000 deliveries from P&G to Wal-Mart last year, 600 fulfilled all 12 requirements of the perfect order, 200 fulfilled 11 out of 12, 50 fulfilled 9 out of 12. What was P&G's perfect order score? correct answers 60% If Ted realized that he always lost money when selling to one of his current customer base, what is the best thing he could do regarding those customers in the future? correct answers Either provide lower levels of service to reduce their cost-to-serve, or raise the price at which he sells to them. Ted is looking for ways to improve the profitability of his dive shop. He knows you're taking BA 331, so he takes you out to Cool Beans and asks for your advice. You tell Ted that the best place to start to improve profitability is to focus on: correct answers Determining the service levels different customers desire and are willing to pay for. If you take into account things such as maintenance, disposal, returns management, and training when calculating the true cost of a product/service, you are employing the concept of: correct answers Total cost of ownership Which of the following is NOT a way that supply chain management impacts ROI? correct answers Increasing advertising spend to increase demand The strategic profit model as discussed in class demonstrates the following principle: correct answers Small improvements in supply chain activities can yield large improvements in Return on Assets The Strategic Profit Model can be used to illustrate the impact of logistics and supply chain management on ROA correct answers Illustrating how supply chain activities impact the components of Net Profit Margin and Asset Turnover that lead to Return on Assets ratio What are two components that will son need to be added to the total supply chain cost equation due to correct answers Sustainability cost and risk management cost In today's competitive business environment, the most successful firms mainly on improving customer satisfaction by: correct answers Improving how they deliver value to different customer segments