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Supply chain management refers to: correct answers the management of up and downstream relationship with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole Which of the following company refers to itself as a "technology company merged with a supply chain?" correct answers Amazon How does SCM create value? correct answers Form, time, place and exchange The "Great Divide" in SCM occurs between: correct answers demand-generating activities and demand-fulfilling activities What megatrend(s) will greatly change SC managers? correct answers Disruptive technology, talent/skills requirement, and social changes What is main problem with the traditional order process, as depicted in this picture? correct answers Actions are sequential and thrown "over the wall" do the downstream functional area SCM refers to the relatively new business phenomenon of correct answers the management of upstream and downstream relationships with suppliers and customers to deliver superior customer value at less cost to the supply chain as a whole What part of the supply chain operations reference (SCOR) model involves turning the raw material into a finished product? correct answers Make In relation to the overall supply chain, ____ place and priority on cost savings while ____ place a priority on doing whatever is necessary to deliver form, time, and place as promised on a specific order. correct answers upstream operations, downstream operations What negative outcomes can result from large lot-sized, long lead-time operations? correct answers Customers don't want the items, the items are in places and at times the customers don't want them, and unsold products are sold at reduced prices or scrapped together _____ the chain facilitates better strategic alignment between supply chain operations. correct answers Bending What did Caterpillar do in 2013 that led to a better integration of its supply chain functions? correct answers Formed an integrated supply chain group to manage its supply chain Which of the following would be a metric for a senior level supply chain manager? correct answers Cash-to-cash cycle What is a company's optimal service level? correct answers The point whee the cost and revenue curves are farthest apart


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