Test Bank for Selling Today Creating

1) Psychic income refers to the psychological satisfaction salespeople get from earning greater than average incomes. A) True B) False Answer: False Diff: 2 Type: TF Page Ref: 10 Skill: Recall (R) Objective: LO: 1-3 2) In the new economy, personal selling is becoming less important due to the advent of the computer and the internet. A) True B) False Answer: False Diff: 2 Type: TF Page Ref: 18 Skill: Applied (A) Objective: LO: 1-5 3) Faced with increased competition, a growing number of accounting, engineering, and law firms are discovering the merits of personal selling as an auxiliary activity. A) True B) False Answer: True Diff: 2 Type: TF Page Ref:21 Skill: Recall (R) Objective: LO: 1-5 4) Retail products do not provide full-time personal selling opportunities. A) True B) False Answer: False Diff: 2 Type: TF Page Ref: 17 Skill: Recall (R) Objective: LO: 1-4 5) The amount of consumer and business dollars spent on services in Canada is steadily decreasing. A) True B) False Answer: False Diff: 2 Type: TF Page Ref: 12 Skill: Recall (R) Objective: LO: 1-4 6) A salesperson employed by a manufacturer who sells well-established merchandise, such as standard office equipment, would be classified as a field salesperson. A) True B) False Answer: True Diff: 2 Type: TF Page Ref:16 Skill: Applied (A) Objective: LO: 1-4