MERA TEST 26-50 Questions and Answers 2023

MERA TEST 26-50 Questions and Answers 2023 A computer store has a sign posted on the door that says , "No food or drink to be brought into the store ."A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone . The child is standing in front of your newest laptops . Which of these should be the sales associate's best response ? Briefly interrupt the first customer's transaction , ask the second customer kindly to dispose of the ice cream . Two of the basics needed to ensure that a customer has a pleasant experience when he comes to your store are : An enjoyable atmosphere and super service Small kindnesses to your customers may include : all of the above To assist your customers in a personal way , you should become familiar with resources in and near your store your personal policy states (1) All employees can use their %20 discount cards for purchases , ask someone else to ring up the soda as soon as the break begins In preparing a resource list for your customers , you should consider including : all of the above when customers request any of the service "extras" your store offers make a note in your client record what is one of the best way to prevent shoplifting acknowledge and great warranties provide repair and / or maintenance for a specific time for a car, home, or major appliance and is included in the price of the product ( usually provided by the manufacturer ). What is the purpose of this warranty ? A promise to stand behind the product . Misty is selling a new washer-dryer combo to a customer . The customer wants the new set installed in his home , but the store does not offer installation services . what would be misty's best response be ? we do not offer installation services , but I will give you the number of a company that will come install the set for you . a customer says , " I think I may be making a mistake here . I do like these pans but they're a gift for my friend , and she doesn't cook as much as I do . what would be your best response to a customer who is still undecided about making the purchase? your friend could always return them . If you're unsure about the pans , maybe I could help you find something more appropriate . What are her hobbies ? Below in the price list at Walmart garden center . Paul is a senior citizen who comes in to purchase a lawn sprinkler on Tuesday . H ow much would it cost Paul to make his purchase ? $7.74 Requiring all salespeople to greet customers immediately upon entering the store is an example of what type of policy? selling process your company just received dresses from a new designer from china to be sold at your business .These simple dresses can be wrapped on an individual in may ways to create a simple dress , a top blouse only , or as an '"after 5" dressier piece what should you do as an sales associate before displaying this item for customers to examine ? try on the dress and learn the multiple ways it can be used in order to better show customers how to wear it The sales tax rate ( state and local ) is 9.5% . What would the total be including sales taxes for an item with a price tag of $9.78 ? $10.71 you are with a customer and completing a sell . The phone rings and you're supposed to answer phone calls within 3 rings what would you do? excuse yourself , answer the phone , and assist the caller if they need quick answer , and get back to the customer . product features are described as all of the following except : answer the question , why? you are a new employee that has just begun to work for your company . you have not seen any other employee use the copy machine for personal printing but you know that there are several benefits that haven"t been explained yet , so you decide to bring in your tax returns with a copies on the copy machine . which of these is the best thing to do ? consult company policy or the manager about using the copier