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Summary

Samenvatting Hoofdstuk 2

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Uploaded on
29-11-2016
Written in
2015/2016

Samenvatting van 2 pagina's voor het vak gehele vak cunsumenten verkoop jaar 1 MBO aan de IVA (Consumentenverkoop)

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IVA Driebergen (IVA)
Course
Gehele vak cunsumenten verkoop jaar 1 MBO








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Written for

Institution
IVA Driebergen (IVA)
Study
Automotive Business Management
Course
Gehele vak cunsumenten verkoop jaar 1 MBO
All documents for this subject (4)

Document information

Uploaded on
November 29, 2016
Number of pages
2
Written in
2015/2016
Type
Summary

Subjects

  • eerste jaar
  • driebergen
  • consumentenverkoop
  • iva

Content preview

Verkoper is uitvoerder van het commerciële belijd van een onderneming in een concurrerende
markt. Hij fungeert hierbij als schakel tussen product en consument



Junior verkoper

Senior verkoper

Rayonleider

Verkoper zakelijke markt

Verkoopleider

Verkoper buitendienst




Wat is belangrijk als verkoper



Goed kunnen luisteren

Voldoende product kennis hebben

Effectieve vragen kunnen stellen

Goede mensenkennis




Re-actieve taken en Pro-actieve taken

Re = De taken als de klant in de showroom is

Pro = de taken om de klant in de showroom te krijgen




Acquisitie = hoe werven we nieuwe klanten



Klantretentie = behouden van bestaande klanten
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