WGU C215 Study Guide Latest

ABC Classification - a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) - The small percentage of defects that consumers are willing to accept. Acceptable Sampling - The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results Action Bucket - The current time period Action Notices - Output from an MRP system that identifies the need for an action to be taken. Activity-on-node - network diagramming notation that places activities in the nodes and arrows to signify precedence relationships Advertising Revenue Model - Provides users with information on services and products and provides an opportunity for suppliers to advertise. Affiliate Revenue Model - companies receive a referral fee for directing business to an affiliate Aggregate Plan - Includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan. ALDEP - Computer software packages for design process layouts Allowance Factor - the amount of time the analyst allows for personal time, fatigue, and unavoidable delays Alternative Workplace - brings work to the worker rather than the worker to the workplace Anticipation Inventory - inventory built in anticipation of future demand Application Service Provider (ASP) - sets up and runs ERP systems Appraisal Costs - Costs incurred in the process of uncovering defects Assemble-to-order Strategy - produces standard components that can be combined to customer specifications Assignable causes of variation - Causes that can be identified and eliminated. Attributes - A product characteristic that has discrete value and can be counted Automated order entry system - A method using telephone models to send digital orders to suppliers Automation - Using machinery to perform work without human operators Average number of jobs in the system - measures work-in-process inventory Average outgoing quality (AOQ) - The expected proportion of defective items that will be passed to the customer under the sampling plan. Back orders - unfilled customer orders Back-order - Delaying delivery to the customer until the item becomes available. Backward integration - Owning or controlling sources of raw materials and components. backward scheduling - scheduling method that determines when the job must be started to be done on the due date Balance Delay - The amount by which the line efficiency falls short of 100 percent. Batch processes - A type of process used to produce a small quantity of products in groups or batches based on customer orders or specifications. Behavioral Feasibility - degree to which the job is intrinsically satisfying to the employee Beliefs that help define JIT Philosophy - Broad view operations, simplicity, continuous improvements, visibility, and flexibility Benchmarking - The process of studying the practices of companies considered 'best-in-class' and comparing your company's performance against theirs. Best operating level - The volume of output that results in the lowest average unit cost. beta probability distribution - typically represents project activities Bill of Material (BOM) - lists all the subassemblies, component parts, and raw materials that go into an end item and shows the usage quantity of each required Block Plan - schematic showing the placement of resources in a facility Bottleneck - Longest Task in the process Bottom-round management - Consensus management by committees or teams break-even analysis - technique used to compute the amount of goods that must be sold just to cover costs Broad view of JIT - a philosophy that encompasses the entire organization Broad view of the organization - Tasks and procedures are important only if they meet the company's overall goals. bullwhip effect - inaccurate or distorted demand information created in the supply chain Business-to-business e-commerce - businesses selling to and buying from other businesses Business-to-consumer e-commerce - on-line businesses sell to individual consumers C-charts - A control chart used to monitor the number of defects per unit Capacity - The maximum output rate that can be achieved by a facility capacity cushion - Additional capacity added to regular capacity requirements to provide greater flexibility. Capacity Planning - the process of establishing the output rate that can be achieved by a facility Capacity Requirements Planning (CRP) - determines the labor and machine resources needed to fill the open and planned orders generated by the MRP Capacity Utilization - Percentage measure of how well available capacity is being used. Capacity-based Options - A group of options that allow the firm to change its current operating capacity. Capacity-constrained Resources - Bottleneck caused by ineffective usage Capital Costs - the higher of the cost of capital or the opportunity cost for the company Cause-and-effect diagram - A chart that identifies potential causes of particular quality problems. Cell Manufacturing - placement of dissimilar machines and equipment together to produce a family of products with similar processing requirements