Samenvatting Operations Management 8th edition, Nigel Slack Latest 2023

Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services - -False -Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations - -True -Companies are either producing goods or delivering services ;this means that only one of the two types of operations management strategies are used - -False -Operations, marketing, and finance function independently of each other in most organizations - -False -The greater the degree of customer involvement, the more challenging the design and management of operations - -True -Goods producing organizations are not involved in service activities - -False -Service operations require additional inventory because of the unpredictability of consumer demand - -False -The value of outputs is measured by the prices customers are willing to pay for goods or services - -True -The use of models will guarantee the best possible decisions - -False -People who work in the field of operations should have skills that include both knowledge and people skills - -True