NCOA DLC 2.0 - Problem Solving

Metacognition - Answer- Refers to the process to plan, monitor, access one's understanding and performance. Cynefin Framework - Answer- Consists of four domains- Simple, Complicated, Complex, Chaotic Simple (Obvious) Domain - Answer- -Stability, clear cause+effect, always going to be the same -Domain of known-knowns -Sense, categorize, respond -Requires straight forward management and monitoring -"Best Practices" Complicated Domain - Answer- -Relationship between cause+effect -Not obvious to everyone -May have multiple right answers -Good practices not best -Known-unknowns -Sense, analyze, respond -Requires expertise to analyze Complex Domain - Answer- -Cause+effect relationship is so intertwined it only makes sense in hindsight. -Answers not readily available -Probe (experiment in safe environment), sense (see what occurred based on experiment), evaluate the results, Respond - Domain of emergent practices -There are things we don't know that we don't know. Chaotic Domain - Answer- -Searching for answers would be pointless -Cause+effect impossible to determine, shift constantly -No manageable pattern exists -Unknowables -Act, sense, Respond - Stop the bleeding, figure out where stability is and where it's not, respond by working to change the situation from chaotic to complex. Common steps in an effective problem solving process - Answer- 1. Define the problem 2. Generate alternate solutions 3. Pick a solution that will solve the problem effectively. 4. Implement + monitor to see if the issue is fixed Problem Framing - Answer- Process of describing/interpreting a stated problem to arrive at a p