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Summary MKT 300 Modules 1-3 Study Guide: Marketing and Business Performance

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Summarizes essential points of Modules 1-3 of Marketing and Business Performance (MKT 300)

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MKT 300 Exam 1 - STUDY NOTES FOR EXAMS


Marketing and Business Performance (Arizona State University)




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MKT 300 Exam 1
Study Guide
Modules 1-3


Module 1:
 Marketing: Marketing: Marketing is an organizational function and a collection of
processes designed to plan for, create, communicate, and deliver value to customers
and to build effective customer relationships in ways that benefit the organization and
it stakeholders
o Marketing Mix definitions: set of marketing functions
 1) product: developing products
 2) price: setting prices low prices may suggest value
 3) promotion: stimulating demand through promotional activities
 4) place (distribution): could be a retail outlet where it is sold
communicates something about the item ex clothing item being sold at
walmart or at an outlet store prices will differ.
 Concept of Exchange: Exchange means we are willing to give up something of value
o Necessary conditions for exchange
 At least two parties
 something of value
 communicating and delivery
 freedom to accept of reject
 desire to deal with other party
 Demographics vs. Psychographics
o Demographics: Demographics are necessary but not always sufficient to make
connections, it is something used to group people together like a g.p.a.
o Psychographics are the differences between the different groups of people for
example, Ferraris are purchased by rich people but not all rich people will buy a
Ferrari because some of them buy more conservative cars.
 Marketing Concept




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