MIS Chapter 6: Supporting Processes with ERP Systems questions with correct answers

What are ERP and EAI systems generally referred to as? CORRECT ANSWER Enterprise systems What is an Enterprise Application Integration (EAI) system? CORRECT ANSWER A system that provides layers of software which connect information systems together and enables information silos to communicate with each other to share data What are the 5 functions of an EAI system? CORRECT ANSWER 1) Connect information silos via a new layer of software 2) Enable existing application to communicate and share data 3) Provide integrated data 4) Leverage existing systems, leaving departmental IS as is, but providing integration layer on top 5) Enable gradual move to ERP What are the two characteristics of ERP systems? CORRECT ANSWER 1) Creates a single database 2) Provide a set of industry-leading processes that are well-integrated with each other What is the key difference between EAI and ERP systems? CORRECT ANSWER ERP systems take a centralized approach with a "single source of truth" (data in a single database), whereas EAI systems simply connect multiple systems and allow them to share data What were 4 of the product stages in the development of business and supply chain technologies? CORRECT ANSWER 1) Material Requirements Planning (MRP) - 1970s - manages inventory, production and labor 2) Manufacturing Resource Planning (MRPII) - added financial tracking capabilities and equipment/facilities scheduling 3) Just-In-Time (JIT) - integrated manufacturing and supply 4) ERP systems - comprehensive solution