MANAGEMENT MISC|RUTGERS UNIVERSITY

MANAGEMENT MISC|RUTGERS UNIVERSITYMULTIPLE CHOICE 1. Leadership is best defined as: c. inspiring people to accomplish goals through support and confidence building. 2. A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction and productivity. Which of the following is attributed to the data? a. Effective leadership 3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the development of care for patients with total knee replacement. Which of the following statements would exemplify leadership behaviors in a clinical pathway team meeting? b. “Our pharmacist has provided some excellent pain control literature.” 4. Which of the following is true of management activities? b. Management is focused on task accomplishment. 5. During a staff meeting, a group of RNs has complained that medications are not arriving to the unit in a timely manner. The nurse manager suggests that the group resolve this issue through the development and work of a multidisciplinary team led by one of these RNs. This scenario demonstrates: b. empowerment. 6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When creating a care plan for the patient, she requests that the doctor order a home health visit to assess for home safety and medication compliance. In addition, the nurse is concerned about the nutrition of the patient and requests a dietitian evaluation. The nurse is demonstrating which of the following leadership skills? c. Care coordination 7. Interpersonal communication and the ability to apply are two critical skills every nurse needs to enhance professional practice. d. problem solving 8. Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and moods of others and is known as: a. social awareness.