Memo on information, their sources and purpose at
Alton Towers
To: Management at Alton Towers
From: Mohammed Uzair
Date: 05/12/14
Subject: Different types of business information, their sources & purposes
Different types of information
There are many different types of information which include internal, external, formal, informal,
written and verbal.
Internal information can be defined as the information that is used within the business with
employees or staff in a business. An example of this type of information is when the finance
department at Alton Towers share key financial data with potential and current investors and
shareholders in Alton Towers. External information can be defined as the information that is used
outside of a business for third parties like media or for advertisements. An example of such type of
an information is signs in Alton Towers highlighting where the rides are situated or advertisements
posters for new rides that have been introduced around the theme park.
Another type of information is Formal information which can be highlighted as information that is
portrayed in a professional manner. An example of this type of information can be a letter from
Alton Towers to potential employees to let them know if they have the job or a letter to current
investors to show them why they should carry on investing. Informal information can be defined as
information that uses abbreviation’s and is usually used when socialising with family or friends, an
example of such an information is text messages to friends using an abbreviation of ‘how are you
doing? Instead the text message will highlight ‘how r u doing? Or when socialising with friends on a
day out that an employee at Alton Towers may send to another employee.
Written information can be defined as the information that is handwritten or inscribed using a
computer or typewriter. An example of this type of information is when the management at Alton
Towers put signs that have written information on them highlighting where essentials such as the
toilets or the help desk are. Verbal information can be defined as the information that is projected
by speaking; using the mouth. An example of such type of an information is when the management
at Alton Towers speak to employees or staff in a meeting regarding payment rises.
Alton Towers
To: Management at Alton Towers
From: Mohammed Uzair
Date: 05/12/14
Subject: Different types of business information, their sources & purposes
Different types of information
There are many different types of information which include internal, external, formal, informal,
written and verbal.
Internal information can be defined as the information that is used within the business with
employees or staff in a business. An example of this type of information is when the finance
department at Alton Towers share key financial data with potential and current investors and
shareholders in Alton Towers. External information can be defined as the information that is used
outside of a business for third parties like media or for advertisements. An example of such type of
an information is signs in Alton Towers highlighting where the rides are situated or advertisements
posters for new rides that have been introduced around the theme park.
Another type of information is Formal information which can be highlighted as information that is
portrayed in a professional manner. An example of this type of information can be a letter from
Alton Towers to potential employees to let them know if they have the job or a letter to current
investors to show them why they should carry on investing. Informal information can be defined as
information that uses abbreviation’s and is usually used when socialising with family or friends, an
example of such an information is text messages to friends using an abbreviation of ‘how are you
doing? Instead the text message will highlight ‘how r u doing? Or when socialising with friends on a
day out that an employee at Alton Towers may send to another employee.
Written information can be defined as the information that is handwritten or inscribed using a
computer or typewriter. An example of this type of information is when the management at Alton
Towers put signs that have written information on them highlighting where essentials such as the
toilets or the help desk are. Verbal information can be defined as the information that is projected
by speaking; using the mouth. An example of such type of an information is when the management
at Alton Towers speak to employees or staff in a meeting regarding payment rises.
