NCOA DLC 2.0 Problem Solving Final Test 1 100%Correct

refers to the processes used to plan, monitor, and access one's understanding and performance. - ANSWER Metacognition The key to metacognition is asking yourself _______ questions. - ANSWER self-reflective Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself what you know about it already. This is known as: - ANSWER prior knowledge Talk through your material and verbalize your thoughts to help make more sense of the material and internalize it. - ANSWER Think aloud Helps you Take the time to be introspective and honest with yourself about your comprehension. - ANSWER Asking yourself questions This technique ensures that you are actively engaging with the material as you are reading and taking notes. - ANSWER Taking notes from memory ___________ can help you organize your thoughts and assess what you know? - ANSWER Writing Using concept maps or graphic organizers is another great way to visualize material and see the connections between the various concepts you are learning - ANSWER Organize your thoughts When you're learning, it's important to periodically ____________ to make sure you're engaging in metacognitive strategies. - ANSWER take a timeout Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when you are .______________ - ANSWER testing yourself _________is a structured way to identify the type of problem you're dealing with and suggestions on how to approach them. - ANSWER The Cynefin Framework The Cynefin framework for problem solving is composed of - ANSWER Four Domains In this domain, there may be multiple right answers, many of which may be excellent. - ANSWER Complicated Domain In this domain of "known knowns" (there are things that you definitely know, or are easily knowable), decisions are unquestioned because all parties share a common understanding of the issue or problem. - ANSWER Simple Domain Leaders must act, sense , and respond in this domain. - ANSWER Chaotic Domain In this complex domain, leaders must: - ANSWER Probe, sense, and respond. Leaders must sense, analyze, and respond in this domain. - ANSWER Complicated Domain The domain of novel practices is: - ANSWER Chaotic Domain In this domain, problems require straightforward management and monitoring. - ANSWER Simple Domain This is the domain of known unknowns - ANSWER Complicated Domain In this domain, it is identified that there are things we dont know that we dont know? - ANSWER Complex Domain _________ is the process or art of finding a solution to a problem. - ANSWER Problem Solving ___________ is the process of describing and interpreting a stated problem to arrive at a problem statement—define the actual problem - ANSWER Problem framing _________ are inevitable when participants bring their differing expertise and experience to a problem. - ANSWER Different perspectives The ________ aids in determining the cause-effect relationships in a problem or a failure event - ANSWER 5 Y Method The diagram used to depict the relationship between specific categories of process inputs and the undesirable output. This technique aids in identifying potential causes of a problem is __________. - ANSWER Fishbone diagram When _______________, the first thing to keep in mind is...the more the better. - ANSWER generating solutions ___________ is a useful technique to use for making a decision. It's particularly powerful where you have a number of good alternatives to choose from, and many different factors to take into account. - ANSWER Decision Analysis Matrix Tool A ____________ is a tendency, inclination, or prejudice toward or against something or someone. - ANSWER bias The key to successful implementation is ________. - ANSWER Planning and Preparation You should identify whether or not the results being achieved are fixing the problem, and if not, ______________ is required. - ANSWER Monitoring A technique designated to stimulate a chain reaction of ideas relating to a problem. - ANSWER Brainstorming Structured, unstructured, and silent approaches are all _________. - ANSWER brainstorming session techniques ________ is a communication process involving 2 or more people/groups where the parties have a degree of difference in positions, interests, goals, values, or beliefs or the parties strive to reach an agreement on issues or course of action. - ANSWER Negotiation The foundation of relationships with others and faith in a system is called____________. - ANSWER Trust When you trust the person or group with whom you are engaged in negotiations, you believe the __________ they present is truthful and accurate. - ANSWER Information ____________ Power is made up of referent, information, and Expert. - ANSWER Personal Coercive, reward, connection, and legitimate power are _________ powers. - ANSWER Position Defining the problem and identifying possible resources are all _______________ to potentially solve a problem. - ANSWER Options Knowing the _________, the _______, and the _________ is critical in determining how to negotiate. - ANSWER Who, stakes, and situation Depending on the stakes and situation, the approach places more importance on the outcome, solution, or resolution - ANSWER Task orientation The _________ strategy depends heavily on each party's collaborative efforts and desire to achieve a mutually satisfactory outcome. - ANSWER Cooperative Negotiation Stradegy A _________ is an alternative that, should negotiations fail, you are willing and able to execute without the opposite's negotiator participation or permission. - ANSWER BATNA The capacity of parties to decide in its best interest to negotiate an agreement rather than to continue a dispute. - ANSWER Readiness ________ means that it is good timing to negotiate. - ANSWER Ripeness __________ negotiations are usually over a single-issue and considered win-lose. - ANSWER Distributive The type of negotiation that does not see resources as necessarily fixed and should be approached as a win-win situation is ________. - ANSWER Integrative This approach centers on the relationship that exists between the individuals or groups involved. - ANSWER People orientation This type of vital decision making tool that operates in the background of your mind. - ANSWER System 1 thinking NCOs better resolve problems by visualizing information given, details, and situations from different points of view using: - ANSWER Analytical thinking This type of thinking is reflective thinking, is broad and informed problem-solving and deliberate decision making. - ANSWER System 2 thinking This type of thinking is employed in complex, challenging, and often stressful situations and requires deliberate practice and repetition. - ANSWER Adaptive Thinking Keeping an open mind, employing active listening and encouraging fresh perspectives to generate new and improved systems, process., and solutions as part of: - ANSWER Creative Thinking The creation of the wheel, telephone, automobile, and internet are all types of: - ANSWER Innovative Thinking A goal of deliberate practice is to develop habits that operate expertly and automatically through: - ANSWER Repetition Providing feedback and constructive criticism to a learner at regular intervals is characterized as this type of deliberate practice. - ANSWER Focused Feedback New and better ideas that may dismantle the existing structure of the organization is: - ANSWER Revolutionary Innovation Innovations focused on identifying areas that represe