WGU C483 Pre Assessment Questions and correct Answers

WGU C483 Pre Assessment Questions and correct Answers A manager is asked to initiate activities that will support environmental scanning.Which activity should be used by this manager for this purpose? Reviewing production Setting the advertising budget Implementing a new program A manager, who is acting as an internal consultant, is asked for a product recommendation. Which activity is this manager performing? Overseeing the work of subordinates Coordinating work with several departments Developing a comprehensive long-range plan A manager is responsible for controlling and overseeing a small company. Which management attribute is needed to undertake this set of responsibilities? Risk-taker Changemaker Visionary The chief operating officer (COO) of an organization understands how the various parts of the system are interdependent. The COO also recognizes how the smooth operation of the organization produces value for customers. Which type of leadership skill is being illustrated by this COO? Technical Interpersonal Problem-solving A professional is widely recognized in an organization as an effective leader based on a track record of effective interaction with all staff members. The professional consistently handles any situation, positive or negative, that may evolve and does so without using systematic rewards or punishments. Which theory of leadership describes this professional's effectiveness as a manager? Trait Behavioral Transactional A manager is focused on how well employees work together as a unit. Which attribute of leadership is this manager exhibiting? Influencing change Specifying the bottom line Creating strategic direction A company writes out clear expectations for its long-term goals to help employees stay on track and work toward meeting the goals. Which component of SMART goals is being used? Achievable Time-bound Measurable A chief executive officer (CEO) wants all future decisions to be made by only a few of the senior managers and then passed down to the employees. Which type of organizational structure does this CEO want to put in place? Matrix Network Decentralized An organization has developed a new product that it believes will be very popular during the coming holiday season and wants to make sure it sells as many units as possible. Which strategic operations decision should this organization make to meet this goal? Offering the product for a short period of time as a trial Analyzing fixed and variable costs for each unit to be produced Establishing a quality control plan in the existing manufacturing plant A manager is reviewing potential operational strategies to determine whether a new team will attain its long-term goal of improving customer service by 20% in three years. Which operational strategy will provide this information? Measuring the number of product recalls Measuring the number of product returns Measuring the number of new customer service calls Which short-term goal addresses a strategic operations decision to meet increased customer demand? Decreasing production costs per unit manufactured Identifying production processes to measure quality Securing third-party contractors to evaluate business A manager is planning long term to track revenue performance and return on investment for shareholders. Which component of the SMART goals has this manager captured in this goal? Specific Realistic Time-bound A manager sets a company-wide goal of completely eliminating the company's dependence on fossil fuels for production within the next two years. Which aspect of SMART goal planning does this represent? Realistic Attainable Measurable A manager and board members of an organization want to increase website traffic by 20%. Which aspect of SMART goal planning does this represent? Time-bound Realistic Attainable An organization has established a long-term strategic planning goal of increasing revenues over the next five years. Which operational strategy supports measurement of goal achievement? Identifying the expected timeline for achievement of the goal Analyzing revenues over the past ten years to serve as a baseline Discussing the realistic nature of the goal with staff based upon past performance A hospital administrator is tasked with improving the hospital's rating in the next 12 months. Which SMART goal attribute is identified? Realistic Specific Measurable A manager writes the following goal for the hospital emergency department:"Pediatric emergency room wait times will decrease by 10%."Which SMART goal attribute is identified? Specific Realistic Time-bound The manager for a large manufacturer has started planning next year's budget. Having an adequate number of welders will be crucial to meeting department goals, so the type of budget chosen must include wages to ensure the needed level of staffing is addressed. Which type of budget should be used to ensure this item is included? Direct materials Capital expenditures Selling and administrative Which element is part of a manufacturing budget? Cost to develop new customers Training costs for the company Overhead to operate a cafeteria What is the purpose behind comparing actual revenue and expenses to expected revenue and expenses? To engage stakeholders To measure inventory turnover To comply with organizational goals Why is it important to use the project budgeting process to create stakeholder buy-in? To judge the value of the project To get the project work completed To include data on project competitors A new chief executive officer (CEO) plans to implement significant reorganization throughout the company. Several departments will be combined and a few vice presidents will be moved into other positions. Which type of change is this CEO planning? Policy Cultural Technology A restaurant owner makes the decision to switch from being a pizza franchise to selling gourmet meals featuring local produce in a farm-to-table restaurant. Which type of change is this owner planning? Cultural Incremental Competitive A real estate office is upgrading the way data are stored on the servers. Instead of keeping data locally, the company will purchase cloud storage space, which will allow agents access to data in the field. Which type of change is being proposed? Culture Policies Structure The chief operating officer (COO) for a large manufacturing firm wants to implement a number of business process reengineering procedures in an effort to reduce manufacturing time. Which component must this COO communicate to leadership at this stage? Mission Timeline Outcome The chief operating officer (COO) for a technology company has slowly hired employees with the same vision of innovation, and this has resulted in a forward-thinking business culture. The COO anticipates threats in the market and is working to develop a company that is agile and able to quickly respond to competitor threats and market opportunities. Which leadership style is being used by this COO? Panacea Rational Anti-change A professional has been asked to help an organization prepare the employees for the addition of a major new product line outside the company's traditional core competency. Even though this is a risky venture, the new product has been judged to be critical to the company's survival .Which change management strategy should be used to reduce barriers to this effort? Compartmentalizing the change effort to those who are directly affected Deferring stakeholder communications until the change has been executed Supporting employees that leave due to the change with outplacement services An organization is modifying its structure to be more agile and responsive to the changing needs of its customers. The organization is ready to implement the change and is now listing the variables it may encounter during the actual change process. Which barrier must this organization face at this point in the process?