Management Skills Final Exam All possible questions and answers (GUARANTEED A+)
WEEK 9: How are the concepts of "Power" and "Influence" similar? correct answers POWER: The capacity to /I coerce /I others INFLUENCE: The capacity to /I persuade /I others' behaviors, attitudes, and/or values. Similar because: WEEK 9: How are the concepts of "Power" and "Influence" Different? correct answers POWER: The capacity to /I coerce /I others INFLUENCE: The capacity to /I persuade /I others' behaviors, attitudes, and/or values. Different because: WEEK 9: Be able to distinguish between the interpersonal and procedural influence. correct answers INTERPERSONAL INFLUENCE: -Techniques for communicating your message persuasively and for managing your impact on/relations with other individuals in the group. What do you say, and to who? PROCEDURAL INFLUENCE: -Techniques for influencing the rules or procedures used to exchange information and aggregate individual preferences; for managing the group as a whole. WEEK 9: Cialdini's Six Influence Principles correct answers 1. Reciprocity 2. Social Proof 3. Consistency 4. Liking 5. Scarcity
Document information
- Uploaded on
- February 21, 2023
- Number of pages
- 24
- Written in
- 2022/2023
- Type
- Exam (elaborations)
- Contains
- Questions & answers
