CPI training test with 100% correct answers

Purpose/Philosophy of CPI Care, welfare, safety and security. Two ways that an individual can act out Verbal and Physically 00:16 01:41 4 Crisis development/behavior levels 1. Anxiety, 2. Defensive, 3. Acting Out, 4. Tension Reduction 4 Staff attitudes/Approaches 1. Supportive, 2. Directive, 3. Nonviolent Physical Crisis Prevention, 4. Therapeutic Rapport Anxiety Noticeable change or increase in persons behavior. Supportive An empathetic and nonjudgemental approach to help alleviate anxiety. Defensive The beginning stage of loss of rationality. Directive Staff attempts to take control by setting limits (encourage to make the right choice) Acting Out Person Total loss of rationality resulting in a physical confrontation. Nonviolent Physical Crisis Prevention A series of safe and non harmful control and restraint techniques. Tension Reduction A reduction in physical and emotional energy following a crisis. Therapeutic Rapport Re-establish communication. What's the value of learning the 4 levels of staff attitude? Don't over/under react. Reasons for using the CPI Supportive Stance? 1. Safety 2. Non-threatening/Non-Challenging 3. Respect for personal space