Hubspot Social Media Certification (all solved)

Which network has the longest life for a piece of content? correct answers Pinterest True or false? A buyer persona is as important as business objectives when developing a social media strategy. correct answers True Why would you want a service to help you manage and discover influence? correct answers To identify individuals who have the biggest following and high social clout True or false? The best way to choose the right social media tool is to think about your business goals, then narrow down your choices based on that goal criteria. correct answers True What do senior leaders care about when it comes to your social media plan? Choose all that apply. correct answers Competitive advantage, customer satisfaction, and return on investment True or false? Simon Sinek says that people want to buy what you have. They don't care about what you believe. correct answers False True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds. correct answers True What is the biggest challenge that most social media practitioners have? correct answers Getting executive buy-in for social ideas Which of the below is not one of the five types of social media models? correct answers True or False? You should revisit your KPIs every 18 months. correct answers False When it comes to social listening, how do you know which social networks to start with? correct answers How can social media monitoring inform your sales and product teams? correct answers Customer feedback, whether positive or negative, can help sales people and product teams better solve for the customers needs Why do you need to develop a business case for a new social monitoring technology? correct answers To clearly outline the expected value gained from a software investment and set the expectation with your manager of how you'll realize the value What should you do if your competitor has a big public blunder? correct answers Maintain a healthy approach and have empathy for the company's missteps. Reply thoughtfully and empathetically to posts where appropriate True or false? Content is only used during the attract and delight stages of the inbound methodology. correct answers False