WGU C207 Data Driven Decision Making Module 4 Exam (Answered) Graded A+

WGU C207 Data Driven Decision Making Module 4 Exam (Answered) Graded A+ A SIPOC diagram helps you manage quality in which of the following ways? a It helps you understand how process elements fit together. b It ensures you focus on the internal work you and your team do. c It ensures that "what gets measured gets done." d It emphasizes how stakeholders perceive quality. a It helps you understand how process elements fit together. A SIPOC diagram ensures that you take a broad view of work instead of focusing only on internal work. It also considers the quality of the work and materials that suppliers provide. Finally, a SIPOC looks at how the outputs of the process are perceived and used by customers. Your quality management processes should monitor ________. a the products you produce b the processes you use to produce products c both the products you make and the processes you use to make them d the processes you use to make products but not the products themselves c both the products you make and the processes you use to make them Quality management encompasses both quality control and quality assurance, so it includes monitoring of both products and processes. Statistical process control relies on _________ to analyze results. a quality controls b metrics c process steps d the team b metrics Statistical process control relies on measurements or metrics to illustrate results and to analyze the root cause of any deviations from plans. What is quality management? a a principle that mandates that all quality projects are completed with no more than 3.4 defects per million outputs c a collaborative strategy that helps parties reach consensus by ranking and voting on several proposed choices d a technique that is focused only on uncovering defects in products and taking action to correct them b an approach to uncover customer needs and expectations and to adjust work to meet those needs to the highest extent po