NBHWC- QUESTIONS WITH 100% CORRECT
ANSWERS
Preparing for a coaching session (3) - ✔✔1. Prepare
2. Get Present
3. Get curious
Qualities of an authentic + nurturing coaching relationship - ✔✔1. Co-constructed
2. Encouraging, compassionate, caring
3. Authentic inquiry + reflections
How to develop an authentic + nurturing coaching relationship - ✔✔1. Communicating
genuine confidence in client's success
2. Keeping the focus on what the client wants (vs. what they do not want--approach motivation
vs avoidance motivation)
3. Listening for the client's needs
4. Telling the truth, using courage + kindness
5. listening to your intuition
unconditional positive regard - ✔✔being completely accepting towards another person,
without reservations -Carl Rogers (meeting them where they are)
Coaching program guidelines - ✔✔Phase 1: Prospect stage (welcome, intro coaching,
payment + fees)
Phase 2: Program Startup (COACHING AGREEMENT, expectations, prepare, explore
assessments, 3 mo goals, vision, action plan)
Phase 3: Ongoing coaching program
Phase 4: Coaching Program Close (explore reasons why, reflect + encourage, express gratitude)
,Establishing trust + rapport - ✔✔Requires: holding unconditional positive regard, showing
empathy, being a humble role model, slowing down, under-promise + over-deliver, allow client
to find answers, maintain confidentiality, be authentic
Flow of Initial Coaching Session - ✔✔1. Welcome and thank you.
2. Thank client for completing assessment.
3. Introduce yourself.
4. Review Session Agenda and get agreement
5. Explain coaching
6. Talk through confidentiality
7. Record keeping
8. Establish Coaching Contract
The Coach Model is to.... - ✔✔Inspire and Advocate
Design Thinking - ✔✔Coach honors the principles of design that rely on: empathy, optimism,
Collaboration, Experimentalism
Time Management in the 1st coaching session - ✔✔1/3 of the foundation session should be
devoted to addressing each of the topics **order can be adapted to your preference**
Wheel of life - ✔✔the intent is to gain awareness and to eventually move into the direction
of a more balanced wheel instead of a jagged one
Awareness Coaching (TMSA) - ✔✔Thanks
Motivation
Successes + Strength
Assessment
, Wellness Vision - ✔✔Beginning of the coaching process; what they want it to look like (Write
it, visualize it, or speak it)
**complete in the present tense using I AM statements**
Identifying the Gap - ✔✔Decisional Balance! Where are they vs where do they want to be.
What are the costs of changing + what are the benefits of changing
Time Management of a 30 min session - ✔✔Session Opening - 7% (2 minutes)
Weekly Goal Review - 20% (6 minutes)
3 Month Goal Review - 7% (2 minutes)
Generative Moment - 40% (12 minutes)
Goal Setting - 20% (6 minutes)
Session Close - 6% (2 minutes)
Mindful Listening - ✔✔Noted as the most important of all coaching skills
Weekly Goal Review - ✔✔-Start with the positive!
-Address challenges and stay away from judgement
-Be the Ally not the Adversary1
-Identify strengths!
-Affirm, affirm, affirm
-Identify their % of success
--Work with clients to set goals at least 60% of the time. If goal achievement is consistently less
than 60%, the goal may be too ambitious. If goal achievement is consistently greater than 80%,
the goal may not be sufficiently ambitious.1
3 Month Goal Review - ✔✔-Monthly
ANSWERS
Preparing for a coaching session (3) - ✔✔1. Prepare
2. Get Present
3. Get curious
Qualities of an authentic + nurturing coaching relationship - ✔✔1. Co-constructed
2. Encouraging, compassionate, caring
3. Authentic inquiry + reflections
How to develop an authentic + nurturing coaching relationship - ✔✔1. Communicating
genuine confidence in client's success
2. Keeping the focus on what the client wants (vs. what they do not want--approach motivation
vs avoidance motivation)
3. Listening for the client's needs
4. Telling the truth, using courage + kindness
5. listening to your intuition
unconditional positive regard - ✔✔being completely accepting towards another person,
without reservations -Carl Rogers (meeting them where they are)
Coaching program guidelines - ✔✔Phase 1: Prospect stage (welcome, intro coaching,
payment + fees)
Phase 2: Program Startup (COACHING AGREEMENT, expectations, prepare, explore
assessments, 3 mo goals, vision, action plan)
Phase 3: Ongoing coaching program
Phase 4: Coaching Program Close (explore reasons why, reflect + encourage, express gratitude)
,Establishing trust + rapport - ✔✔Requires: holding unconditional positive regard, showing
empathy, being a humble role model, slowing down, under-promise + over-deliver, allow client
to find answers, maintain confidentiality, be authentic
Flow of Initial Coaching Session - ✔✔1. Welcome and thank you.
2. Thank client for completing assessment.
3. Introduce yourself.
4. Review Session Agenda and get agreement
5. Explain coaching
6. Talk through confidentiality
7. Record keeping
8. Establish Coaching Contract
The Coach Model is to.... - ✔✔Inspire and Advocate
Design Thinking - ✔✔Coach honors the principles of design that rely on: empathy, optimism,
Collaboration, Experimentalism
Time Management in the 1st coaching session - ✔✔1/3 of the foundation session should be
devoted to addressing each of the topics **order can be adapted to your preference**
Wheel of life - ✔✔the intent is to gain awareness and to eventually move into the direction
of a more balanced wheel instead of a jagged one
Awareness Coaching (TMSA) - ✔✔Thanks
Motivation
Successes + Strength
Assessment
, Wellness Vision - ✔✔Beginning of the coaching process; what they want it to look like (Write
it, visualize it, or speak it)
**complete in the present tense using I AM statements**
Identifying the Gap - ✔✔Decisional Balance! Where are they vs where do they want to be.
What are the costs of changing + what are the benefits of changing
Time Management of a 30 min session - ✔✔Session Opening - 7% (2 minutes)
Weekly Goal Review - 20% (6 minutes)
3 Month Goal Review - 7% (2 minutes)
Generative Moment - 40% (12 minutes)
Goal Setting - 20% (6 minutes)
Session Close - 6% (2 minutes)
Mindful Listening - ✔✔Noted as the most important of all coaching skills
Weekly Goal Review - ✔✔-Start with the positive!
-Address challenges and stay away from judgement
-Be the Ally not the Adversary1
-Identify strengths!
-Affirm, affirm, affirm
-Identify their % of success
--Work with clients to set goals at least 60% of the time. If goal achievement is consistently less
than 60%, the goal may be too ambitious. If goal achievement is consistently greater than 80%,
the goal may not be sufficiently ambitious.1
3 Month Goal Review - ✔✔-Monthly
