PGA Level 2 Golf Operations (all solved)

Golf facilities can vary a great deal in their operations beyond the game of golf itself correct answers some may have an aquatics program, a full-service food and beverage operation, a health and fitness club, or any number of other features depending on the facility type, customer base, and level of service the golf operation is correct answers a nucleus around which the facility's other business areas coalesce In the process of creating a business plan for a golf facility correct answers the more philosophical and strategic aspects of how the facility operates should be spelled out carefully resources correct answers material or physical, financial, human, and time-based—to run the operation with the projected level of service Staffing correct answers the people who operate the business. Staff roles are further clarified correct answers job descriptions and training Systems correct answers performance standards, technologies, and policies and procedures, which provide staff with rules and protocols for conducting business Policies and procedures serve correct answers as support systems for the organization and form the guidelines for the practical, day-to-day enactment of the facility's business plan. The four types of resources: correct answers • Material or physical resources • Financial resources • Human resources • Time-based resources the quality and scope of physical resources must be correct answers sufficient to support the facility's business plan, and be in alignment with its financial and human resources. Financial resources correct answers include the facility's own capital reserves and outside sources of investment and credit that may be needed to build, improve, or repair physical infrastructure, as well as to purchase major pieces of equipment, such as mowers and other course maintenance machinery It is trite but true to say that correct answers a business organization's most valuable asset most often is its staff—the people who manage and carry out its essential functions Allowing adequate time is also important correct answers when it comes to planning, whether it is a long-range business forecast for the business plan