WGU C215 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS

WGU C215 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS ABC Classification a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) The small percentage of defects that consumers are willing to accept. Acceptable Sampling The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results Action Bucket The current time period Action Notices Output from an MRP system that identifies the need for an action to be taken. Activity-on-node network diagramming notation that places activities in the nodes and arrows to signify precedence relationships Advertising Revenue Model Provides users with information on services and products and provides an opportunity for suppliers to advertise. Affiliate Revenue Model companies receive a referral fee for directing business to an affiliate Aggregate Plan Includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan. ALDEP Computer software packages for design process layouts Allowance Factor the amount of time the analyst allows for personal time, fatigue, and unavoidable delays Alternative Workplace brings work to the worker rather than the worker to the workplace Anticipation Inventory inventory built in anticipation of future demand Application Service Provider (ASP) sets up and runs ERP systems Appraisal Costs Costs incurred in the process of uncovering defects Assemble-to-order Strategy produces standard components that can be combined to customer specifications Assignable causes of variation Causes that can be identified and eliminated. Attributes A product characteristic that has discrete value and can be counted Automated order entry system A method using telephone models to send digital orders to suppliers Automation Using machinery to perform work without human operators Average number of jobs in the system measures work-in-process inventory Average outgoing quality (AOQ) The expected proportion of defective items that will be passed to the customer under the sampling plan. Back orders unfilled customer orders Back-order Delaying delivery to the customer until the item becomes available. Backward integration Owning or controlling sources of raw materials and components. backward scheduling scheduling method that determines when the job must be started to be done on the due date Balance Delay The amount by which the line efficiency falls short of 100 percent. Batch processes A type of process used to produce a small quantity of products in groups or batches based on customer orders or specifications. Behavioral Feasibility degree to which the job is intrinsically satisfying to the employee Beliefs that help define JIT Philosophy Broad view operations, simplicity, continuous improvements, visibility, and flexibility Benchmarking The process of studying the practices of companies considered 'best-in-class' and comparing your company's performance against theirs. Best operating level The volume of output that results in the lowest average unit cost. beta probability distribution typically represents project activities Bill of Material (BOM) lists all the subassemblies, component parts, and raw materials that go into an end item and shows the usage quantity of each required Block Plan schematic showing the placement of resources in a facility Bottleneck Longest Task in the process Bottom-round management Consensus management by committees or teams break-even analysis technique used to compute the amount of goods that must be sold just to cover costs Broad view of JIT a philosophy that encompasses the entire organization Broad view of the organization Tasks and procedures are important only if they meet the company's overall goals. bullwhip effect inaccurate or distorted demand information created in the supply chain Business-to-business e-commerce businesses selling to and buying from other businesses Business-to-consumer e-commerce on-line businesses sell to individual consumers C-charts A control chart used to monitor the number of defects per unit Capacity The maximum output rate that can be achieved by a facility capacity cushion Additional capacity added to regular capacity requirements to provide greater flexibility. Capacity Planning the process of establishing the output rate that can be achieved by a facility