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USPS 421 Postal Exam SSA Academy /Questions & Answers/Latest Update

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USPS 421 Postal Exam SSA Academy /Questions & Answers/Latest Update What is the IMM - CORRECT ANSWER International Mail Manual How often is the Postal bulletin printed - CORRECT ANSWER Bi-weekly What is undeclared HAZMAT - CORRECT ANSWER potentially hazardous material that has NOT be deemed as such by the customer. Can an SSA assist in sealing a REGISTERED parcel? - CORRECT ANSWER NO! An SSA can not assist with the sealing of ANY item or parcel. What are the 5 sections of the 1412? - CORRECT ANSWER Unit info/name Stamp accountability Receipts Disbursements Sig block What is declared HAZMAT? - CORRECT ANSWER Hazardous materials that the customer has declared. The DMM is used for regulations, info and SOP for what type of mail? - CORRECT ANSWER Domestic What does PACT stand for? - CORRECT ANSWER Prevent All Cigarette Trafficking Priority Mail includes what denomination of insurance? - CORRECT ANSWER $50 What is the Maximum weight for LFRB internationally? - CORRECT ANSWER 20 lbs Whose face appears as the watermark on money orders? - CORRECT ANSWER Benjamin Franklin What is the minimum size for domestic 1st class letter? - CORRECT ANSWER 5" x 3.5" x .007" What is the maximum dutiable value for an item being shipped internationally with 1st class mail services? - CORRECT ANSWER $400 Which form of identification is NOT accepted by USPS? - CORRECT ANSWER Social security card Can a non-postal money order be used to PAY for products and services offered at USPS? - CORRECT ANSWER YES Can non-postal money orders be CASHED at USPS? - CORRECT ANSWER NO What is the minimum amount of days that mail can be held? - CORRECT ANSWER 3 What is the maximum amount of days mail can be held? - CORRECT ANSWER 30 What helps measure retail performance? - CORRECT ANSWER RCE POS What must a Postal inspector obtain before inspection of a parcel? - CORRECT ANSWER Federal search warrant What are the 3 processing categories of parcels? - CORRECT ANSWER machinable non-machinable irregular what is special handling? - CORRECT ANSWER Provides preferential processing during transit but not during delivery. What are the characteristics of a FLAT - CORRECT ANSWER Uniformly thick flexible square Why is maintaining the sanctity of the mail one of the core responsivities of the Postal Service - CORRECT ANSWER It instills customer confidence What chart is used to calculate pricing for PME PM and retail ground? - CORRECT ANSWER zone chart What premium service is used for individuals or companies that have more mail each day then the largest box will hold? - CORRECT ANSWER Caller service What products are offered to provide the best value to the customer? - CORRECT ANSWER premium products You have a successful transaction when the SSA does what? - CORRECT ANSWER makes an informed

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