UHC Ethic and Compliance complete exam study guide solution

UHC Ethic and Compliance complete exam study guide solution What is the definition of Abuse? An agent should only enroll a consumer in a product: When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the following must an agent do? Agent Jacob learns that Emily, the consumer with whom he is meeting, is the authorized legal representative for her father. What must Jacob explain to Emily when completing an Enrollment Application for her father? When can telephonic contact with a Medicare eligible consumer be made? An individual with Power of Attorney is an example of what authority? Janine, currently enrolled in a 3-star plan, discovers there is 5-star plan available where she lives. She asks her agent, Josh, to enroll her in the 5-star plan. Josh can advise Janine of each of the following except: Educational events allow for which of the following to occur? Dino, an agent, received a phone call on September 29 from a consumer interested in Medicare Advantage plans for the new plan year. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. What did Dino do that was NOT compliant? Annual Election Period (AEP) is a time when:. What type of events must an agent report to UnitedHealthcare? Which of the following are the ways to report potential FWA? What is the definition of Fraud? What is the purpose of the Statement of Understanding? In what product should agents enroll consumers? As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? To sign an Enrollment Application on behalf of a consumer, what authority must the individual have? In which of the following situations can telephonic contact be made with a Medicare eligible consumer? Julie, a consumer, is having difficulty understanding the information her agent, Victor, is presenting at her in-home appointment. She provides Victor with her cousin's telephone number and email address and asks him to explain the plan to her cousin, who frequently assists with her health care decisions. The next day, Victor emails Julie's cousin. Has Victor been compliant? When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire?