RMA FINAL EXAM REVIEW (National Certification for MA) 200-Questions with complete solution

Body activities such as breathing, circulation, and heartbeat are regulated by the - ANSWER B. Autonomic nervous system Which gas is brought into the body, and which is eliminated by the respiratory system? - ANSWER D. Oxygen, carbon dioxide The muscular tissue of the heart is called the - ANSWER C. Myocardium Blood enters the right atrium of the heart from the - ANSWER B. Vena cava The disorder characterized by degeneration of the myelin sheath is - ANSWER A. Multiple sclerosis The functional, microscopic filtration unit of the kidney is the - ANSWER B. Nephron The testes produce - ANSWER D. Both A and B. A - Sperm; B - Testosterone The amount of circulating blood in the body of an average adult is about - ANSWER D. 6 liters The main function of white blood cells is to - ANSWER B. Defend the body against invading bacteria and viruses The process that stops bleeding is called - ANSWER B. Hemostasis The spinal cavity contains the - ANSWER C. Spinal cord Air is brought into the lungs by way of the - ANSWER C. Trachea The longest and strongest bone of the skeleton is the - ANSWER A. Femur The dome-shaped muscle that separates the thoracic cavity from the abdominal cavity is the - ANSWER C. Diaphragm Which of the following organs serves as a reservoir for blood? - ANSWER D. Spleen The skin performs all of the following functions EXCEPT - ANSWER A. Nitrogen-containing waste excretion The vocal cards are located in the - ANSWER B. Larynx Otitis media is an inflammatory condition of the - ANSWER A. Ear Insulin is produced in the - ANSWER C. Pancreas If a patient is diagnosed with enteritis, which part of the digestive tract is inflamed? - ANSWER D. Intestines Which portion of the external ear is shaped to catch sound waves? - ANSWER B. Pinna The peripheral nervous system is made up of - ANSWER B. Peripheral nerves Another name for the eardrum is the - ANSWER D. Tympanic membrane Legally, a physician - ANSWER D. None of the above (A - May not refuse to accept a patient if he or she chooses; B - May refuse to provide follow-up care after treatment; C - Must provide a medical history to the patient's insurance company if the insurance company so requests In order to release medical information to another source - ANSWER B. The patient must sign a release form In order for a contract to be enforceable, the contract must include - ANSWER D. All of the above (A - An offer; B - A consideration; C - An acceptance The medical record of a patient who is a minor should be kept - ANSWER D. Until the patient reaches the age of majority, plus the number of years for the statue of limitations in the particular state The medical record is owned by - ANSWER D. The physician/clinic Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called - ANSWER B. Risk management Statute of limitations refers to - ANSWER C. The time period allowed for beginning a lawsuit for malpractice It is important for patients to understand their responsibility in relation to their medical record. The patient needs to understand all of the following EXCEPT - ANSWER B. The medical terminology used in the record Which of the following best demonstrates confidentiality of the patient record? - ANSWER C. Records should not be left on desks or counters where patients may see them For office surgery, a consent form must be signed - ANSWER A. Before the patient has been administered any medication Mabel, who is terminally ill, is adamant that no "heroic" measures be taken should she become incompetent, This request would be detailed in Mabel's - ANSWER A. Living will In most states, a physician is required to report - ANSWER D. Both A and C (A - Death; C - Specific infectious, communicable, or contagious diseases) Informed consent is established when the patient - ANSWER B. Is told by the physician of any risks, hazards, or possible complication with the treatment in terms that the patient fully understands A medical assistant is considered to be a professional. This means that a medical assistant has - ANSWER D. All of the above (A - A number of rights; B - A number of responsibilities; C - The proper education and training The patient is a mentally challenged adult. The adult who accompanied the patient has some errands to do. How should the medical office staff handle this situation? - ANSWER C. Tell the accompanying adult that he or she must remain in the office with the patient The opposite of anterior is - ANSWER A. Posterior The prefix HYPER- means - ANSWER A. Above Joint pain may be charted as - ANSWER D. Arthrodynia Otoplasty is a surgical procedure performed on the - ANSWER D. Ear The clinical term for farsightedness is - ANSWER B. Hyperopia Inflammation of the brain is - ANSWER B. Encephalitis An enlargement of the heart is termed - ANSWER D. Cardiomegaly The combining form XANTHO- indicates the color - ANSWER D. Yellow The suffix -EMIA refers to - ANSWER B. Blood The plural of "appendix" is - ANSWER B. Appendices After an initial period of denial, terminally ill Janet moved to the second phase of the grieving process, which is - ANSWER C. Anger Understanding the feelings that a patient has in both an intellectual and an emotional way is called - ANSWER B. Empathy A patient has been diagnosed with high blood pressure. The medical assistant should instruct her to restrict her intake of - ANSWER B. Sodium Teaching modalities planned for a patient who has just been diagnosed with diabetes should include all of the following EXCEPT - ANSWER B. Relying on only one teaching method There are three important areas of learning. They are - ANSWER B. Cognitive, affective, and psychomotor Patient teaching is very important to the prognosis for the patient. Any teaching should therefore be - ANSWER B. Documented as part of the patient medical record A patient is diagnosed with a very elevated blood pressure. Which of the following will make it most difficult for her to learn about dietary modifications? - ANSWER B. She doesn't know how to read food labels Factors that could interfere with the effectiveness of the communication process include - ANSWER D. All of the above (A - Anxiety; B - Cultural differences; C - Language barriers In communicating with patients, the medical assistant can make sure that the patient has correctly received a message by - ANSWER B. Asking the patient to repeat the message The word GRAVIDA refers to - ANSWER A. Pregnancy When the medical assistant does not understand what the patient has said, which of the following would be appropriate to clarify the communication?` - ANSWER C. "I'm sorry, I did not understand what you just said. Could you please repeat it?" Insulin is produced in the - ANSWER C. Pancreas The medical term for high blood pressure is - ANSWER A, Hypertension The combining form that indicates BLACK is - ANSWER C. Melan/o A minor offense that usually results in only a fine is a(n) - ANSWER C. Infraction A keloid is - ANSWER E. An abnormal scar formation The infant is able to equate sound with action, smiles at self in mirror, and has increased interest in exploration at - ANSWER C. 8 months The plural form of IRIS is - ANSWER C. Irides Licensure - ANSWER D. All of the above (A - Is a mandatory credential to practice medicine; B - Can be revoked or suspended; C - Is the strongest form of administrative regulation) CPT codes are updated annually. In an updated book, a darkened triangle in front of the code indicates that - ANSWER C. The description has been changed or modified The codes that cover the service-oriented rather the procedure-oriented services are in the numerical range of - ANSWER A. 99201 to 99499 Claims may be rejected or underpaid if the CPT code - ANSWER B. Is not backed up with documentation from the patient record The fixed amount of money that an insured patient is required to pay each time he or she receives treatment is called the - ANSWER B. Co-payment Julie Ann's father is serving in the Marine Corps. Her medical care is covered by - ANSWER C. TRICARE When the office accepts payments directly from the insurance company, it is called - ANSWER A. Assignment of benefits The insurance plan for the indigent is - ANSWER B. Medicaid Margo and Rob both work and participate in the health insurance plans offered by their separate employers. When Margo and Rob use their insurance, they are regulated by a term known as - ANSWER C. Coordination of benefits Under the HMO concept, there is only a - ANSWER C. Co-payment Patients who are injured at work and covered under workers' compensation should - ANSWER B. Have separate medical and financial records The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is - ANSWER D. Medicare For each patient, the charges and payments should be recorded on an individualized - ANSWER B. Ledger card Superbills - ANSWER D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes) The petty cash account should be - ANSWER D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money) Usually medical offices utilize a system for billing known as - ANSWER D. Cycle billing An account requires collection activity if it has an outstanding balance after - ANSWER C. 90 days When writing to the patient who has a delinquent account, the office cannot threaten to send a account to collection - ANSWER A. Unless the practice is prepared to follow through The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called - ANSWER A. A referral POMR stands for - ANSWER B. Problem-oriented medical record The methodology of scheduling patients with similar problems or conditions on certain days is called - ANSWER B. Clustering If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is - ANSWER C. Seen by a physician immediately, ahead of patients who may be waiting Which condition may not require a same-day appointment? - ANSWER C. Cold with runny nose A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to - ANSWER A. Remain on the telephone while the office called the poison control center Which of the following is not a correct complimentary closing for a letter from the medical office? - ANSWER A. Cordially The postage class most used in the medical office is - ANSWER B. First class mail After the mail is opened, it should be - ANSWER C. Stamped with a date stamp Which letter type is the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature? - ANSWER A. Full block The most common method of filing is - ANSWER C. Alphabetical