PGA PGM 3.0 Level 1 Test
The Process for developing a business plan starts before you establish the goals you would
like to achieve for the shops coming year - True
Who should provide direction for creating the business plan at a Golf Operation - Key
Stakeholders
According to the business planning Model, a business plan should build on and refine the
operation plan - False
Long - Range Planning should initially assume an adversarial relationship between
neighboring facilities that directly compete with each other. - True
What is the usual business destination for long range planning? - 3-5 years Achieve its
vision
what is the most significant benefit of strategic business Planning. - Provide a long term
vision & Destination
Helping Establish a starting point for goals, Objectives, and related strategies is an
appropriate use of a SWOT analysis. - True
You are in the process of completing a business plan for the golf shop. Initial forecast of
sales, expenses, and profit have been made. Past data has been analyzed and important
inside and outside factors have been identified. What is the next step to be taken towards
completing the plan? - Monitor Performance
A Golf Professional is purchasing a golf course. The business plan he presented to his
banker included his history of operating successfully operating similar facilities, budget
projections for the first five years under his management, and objectives and strategies for
reaching his goals. The banker rejected the loan application because of missing
information. What important element is missing from the business plan? - Current state of
the business
The SWOT analysis would treat opportunities are threats as factors that usually can be
controlled by the facility. - False
The Result of a SWOT analysis could be sufficient justification for the abandonment of a
core business function - True
Staff evaluation are a relevant data source for a SWOT analysis - True
,How might revenues be affected at a nearby daily fee course if the local tire plant has major
layoffs - Go Down (decrease)
Lack of a mission statement is an example of a weakness that a SWOT analysis might
disclose - True
Trends in local consumer spending would be most useful for evaluating a core business
function - True
What should govern the decision to pursue an opportunity? - Finances - Barriers to entry -
recourses - opportunity cost
Goals, Objectives & strategies -
Consider the following the statement as part of the a business plan: "improve range profits
and customer satisfaction." According to the business planning course, this statement is an
example of an objective. - True
The new manager of a ten - year - old private course currently doing an average of 5, 000
tournament rounds per year, proposes to increase tournament rounds by 50% by the end
of the next year. This proposal meets the criteria for an effective business objective as
presented in the business planning course manual. - True
"Develop and promote group lesson programs aimed at a women and Juniors" is an
example of an effective business objectives. - False
What Important Characteristic is missing in the business Objectives. "Increase pro shop
sales next year?" - Measurables; How are you going to measure
Which Characteristics of goals and objectives is described as capable of being observed,
recorded, and measure. - Quantifiable
What is functionally significant difference between goals and objectives? - goal few clearly
defined targets objectives of how we get the goal.
A facilities financial objectives could achieved through operational strategies alone. - False
The Following agenda was part of a golf range business plan."175 dozen range balls and
rotate usage three times a year. Who: Head Professional. When: End of First Quarter. Cost:
$1500" According to the business plan component represented by this statement? - .......
What is an example of a financial Strategy? - Borrowing Money: Debt: Reduce operating
expense.
What would be the most appropriate initial response to a facility income not meeting
projections. - .......
,Financial, Forecast, and Budgets -
Calculating yield involves knowing the relationship between the amount utilized and the
amount available. - True
Gross Profit is what remains after calculating the difference between revenue and cost of
goods - True
Linear trend analysis and base year analysis are example of vertical analysis - False
The Divisor in the linear trend formula - average percentage is the number of years of
change being measured. - True
Conducting a base year analysis is a good choice for a facility that has just completed a
project that added nine new holes to the original 9 - hole course - True
Golf Shop sales of $100,000 yield gross margin of $30,000, What is the percent of the cost of
goods. - 30%
What is the definition of "cost of goods sold" - Cost used to by stock
If the gross target margin for your golf shop were about 40%, what would be the target %
for your cost of goods sold? - 60%
According to the business planning course manual, what is usually the largest contributor
to the bottom line profit of the facility - Rounds
What is the formula for Merchandise Net Operating Income? - Revenue Generated -
Operating Expense
What events would cause a change in the forecast for the golf shop expense? -
What metric should be part of every forecast regardless of the type of the facility -
A Vision defines the short - Term objectives that must be accomplished in the upcoming
year. - False
A Facility profile defines the overall culture of the business - True
The projected customer base of certain golf facilities located in the United States could
assume members drawn from international Markets. - True
A yield Analysis is used to compile a facilities historical data on the number of rounds
played. - True
, What is the process called when a manager reviews total rounds to determine who is
playing and when? - Yield Analysis
Mission Statements should include a definition of the facility's underlying financial model. -
False
A sound mission statement defines the long term vision and core values of a facility - True
It is appropriate to address the role of the employee in the mission statement - False
Assessing the current state of business. -
The interpretation of the quantitative data is less susceptible to differences of opinion than
qualitive data - True
Customer demographics is an internal factor - False
What type if information is typically provided by qualitive data. - Likes; Dislikes;
Experiences
What examples would be considered internal data sources for planning purposes - -
Finances - Cogs etc..
Cost of goods sold is an example of qualitive date - False
What information would be most useful to the planning team interested in measuring the
facilities past or current success - Historical Yield Analysis
The Utility of your business plan for managing Day to Day operations in a golf shop
depends on your ability to manage internal factors - True
Consider the following table:
Based on trend analysis, what forecast would be made on the number of weekend rounds
that will be played in year 5.
Year 1 2 3 4 5
Weekend Rounds 16k 14,500 16,000 17,400 ? -
You are concerned about a decline in business growth, what method would be most
effective in portraying your overall financial history -
For the purpose of developing a business plan, what is the best description of a trend
analysis? -
The total of annual sales for a golf shop for the past five years are listed below:
Year: Total Annual Sale
1 $98,000
The Process for developing a business plan starts before you establish the goals you would
like to achieve for the shops coming year - True
Who should provide direction for creating the business plan at a Golf Operation - Key
Stakeholders
According to the business planning Model, a business plan should build on and refine the
operation plan - False
Long - Range Planning should initially assume an adversarial relationship between
neighboring facilities that directly compete with each other. - True
What is the usual business destination for long range planning? - 3-5 years Achieve its
vision
what is the most significant benefit of strategic business Planning. - Provide a long term
vision & Destination
Helping Establish a starting point for goals, Objectives, and related strategies is an
appropriate use of a SWOT analysis. - True
You are in the process of completing a business plan for the golf shop. Initial forecast of
sales, expenses, and profit have been made. Past data has been analyzed and important
inside and outside factors have been identified. What is the next step to be taken towards
completing the plan? - Monitor Performance
A Golf Professional is purchasing a golf course. The business plan he presented to his
banker included his history of operating successfully operating similar facilities, budget
projections for the first five years under his management, and objectives and strategies for
reaching his goals. The banker rejected the loan application because of missing
information. What important element is missing from the business plan? - Current state of
the business
The SWOT analysis would treat opportunities are threats as factors that usually can be
controlled by the facility. - False
The Result of a SWOT analysis could be sufficient justification for the abandonment of a
core business function - True
Staff evaluation are a relevant data source for a SWOT analysis - True
,How might revenues be affected at a nearby daily fee course if the local tire plant has major
layoffs - Go Down (decrease)
Lack of a mission statement is an example of a weakness that a SWOT analysis might
disclose - True
Trends in local consumer spending would be most useful for evaluating a core business
function - True
What should govern the decision to pursue an opportunity? - Finances - Barriers to entry -
recourses - opportunity cost
Goals, Objectives & strategies -
Consider the following the statement as part of the a business plan: "improve range profits
and customer satisfaction." According to the business planning course, this statement is an
example of an objective. - True
The new manager of a ten - year - old private course currently doing an average of 5, 000
tournament rounds per year, proposes to increase tournament rounds by 50% by the end
of the next year. This proposal meets the criteria for an effective business objective as
presented in the business planning course manual. - True
"Develop and promote group lesson programs aimed at a women and Juniors" is an
example of an effective business objectives. - False
What Important Characteristic is missing in the business Objectives. "Increase pro shop
sales next year?" - Measurables; How are you going to measure
Which Characteristics of goals and objectives is described as capable of being observed,
recorded, and measure. - Quantifiable
What is functionally significant difference between goals and objectives? - goal few clearly
defined targets objectives of how we get the goal.
A facilities financial objectives could achieved through operational strategies alone. - False
The Following agenda was part of a golf range business plan."175 dozen range balls and
rotate usage three times a year. Who: Head Professional. When: End of First Quarter. Cost:
$1500" According to the business plan component represented by this statement? - .......
What is an example of a financial Strategy? - Borrowing Money: Debt: Reduce operating
expense.
What would be the most appropriate initial response to a facility income not meeting
projections. - .......
,Financial, Forecast, and Budgets -
Calculating yield involves knowing the relationship between the amount utilized and the
amount available. - True
Gross Profit is what remains after calculating the difference between revenue and cost of
goods - True
Linear trend analysis and base year analysis are example of vertical analysis - False
The Divisor in the linear trend formula - average percentage is the number of years of
change being measured. - True
Conducting a base year analysis is a good choice for a facility that has just completed a
project that added nine new holes to the original 9 - hole course - True
Golf Shop sales of $100,000 yield gross margin of $30,000, What is the percent of the cost of
goods. - 30%
What is the definition of "cost of goods sold" - Cost used to by stock
If the gross target margin for your golf shop were about 40%, what would be the target %
for your cost of goods sold? - 60%
According to the business planning course manual, what is usually the largest contributor
to the bottom line profit of the facility - Rounds
What is the formula for Merchandise Net Operating Income? - Revenue Generated -
Operating Expense
What events would cause a change in the forecast for the golf shop expense? -
What metric should be part of every forecast regardless of the type of the facility -
A Vision defines the short - Term objectives that must be accomplished in the upcoming
year. - False
A Facility profile defines the overall culture of the business - True
The projected customer base of certain golf facilities located in the United States could
assume members drawn from international Markets. - True
A yield Analysis is used to compile a facilities historical data on the number of rounds
played. - True
, What is the process called when a manager reviews total rounds to determine who is
playing and when? - Yield Analysis
Mission Statements should include a definition of the facility's underlying financial model. -
False
A sound mission statement defines the long term vision and core values of a facility - True
It is appropriate to address the role of the employee in the mission statement - False
Assessing the current state of business. -
The interpretation of the quantitative data is less susceptible to differences of opinion than
qualitive data - True
Customer demographics is an internal factor - False
What type if information is typically provided by qualitive data. - Likes; Dislikes;
Experiences
What examples would be considered internal data sources for planning purposes - -
Finances - Cogs etc..
Cost of goods sold is an example of qualitive date - False
What information would be most useful to the planning team interested in measuring the
facilities past or current success - Historical Yield Analysis
The Utility of your business plan for managing Day to Day operations in a golf shop
depends on your ability to manage internal factors - True
Consider the following table:
Based on trend analysis, what forecast would be made on the number of weekend rounds
that will be played in year 5.
Year 1 2 3 4 5
Weekend Rounds 16k 14,500 16,000 17,400 ? -
You are concerned about a decline in business growth, what method would be most
effective in portraying your overall financial history -
For the purpose of developing a business plan, what is the best description of a trend
analysis? -
The total of annual sales for a golf shop for the past five years are listed below:
Year: Total Annual Sale
1 $98,000
