CMAA Certification Test Review 2021

Which of the following types of referrals is used in an emergent situation? - Answer - STAT Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients? - Answer - Wave booking Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? - Answer - Blood borne pathogens standard Which of the following methods organizes patient records in chronological order according to the department that provided the care? - Answer - SOMR An older adult patient presents to a physician's office with his adult daughter to clarify when to take his new medication. Which of the following actions should the medical administrative assistant take? - Answer - Advise the daughter and patient that the physician will speak to them about the prescription For medical billing purposes, which of the following is good practice when updating information from established patients? - Answer - Request verification of current patient information at each visit Once a physician signs advance directives, the medical administrative assistant should have which of the following witness the signature? - Answer - Non-affiliated individual Which of the following prefixes means "masculine"? - Answer - Andr- An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? - Answer - Certified Mail Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? - Answer - Contact patients who are on the waiting list Which of the following telephone calls should the medical administrative assistant route directly to the provider? - Answer - A provider from another office needs to discuss a patient's case A medical administrative assistant scheduling a patient for a procedure. Which of the following actions should the assistant take first? - Answer - Obtain a written prescription from the provider. A medical admini