C203 Notes - Becoming an Effective Leader study guide

C203 – Becoming an Effective Leader Chapter 1 – The Nature and Importance of Leadership Leadership: the ability to inspire confidence and support among the people who are needed to achieve organizational goals - Is needed at all levels of the organization - Change needs to come about from leaders at all levels Companies now emphasize leadership training and development to create a new supply of leaders throughout the firm Leadership is a partnership between leaders and group members including a sharing of leadership responsibilities - Exchange of purpose: through dialogue with people at many levels, the leader helps articulate a widely-accepted vision - A right to say no: a person can lose an argument, but never a voice - Joint accountability: each person takes personal accountability for the success and failure of the organizational unit - Absolute honesty: not telling the truth is an act of betrayal; when power is distributed people are more likely to tell the truth because they feel less vulnerable Empowerment and team building support the idea of a partnership Modern study of leadership emphasizes that it consists of a relationship between the leader and the people being led - Leadership isn’t something you do to people according to Blanchard; it’s something you do with them Leadership vs. Management Management: planning, organizing, directing (or leading), and controlling – stodgy bureaucrat mired in the status quo Leadership: deals with the interpersonal aspects of manager’s job – change, inspiration, motivation, influence – inspirational figure - Management produces order, consistency, and predictability - Leaders produce change and adaptability to new products, new markets, new competitors, new customers, new processes - Leadership, in contrast to management, involves having a vision of what the organization can become and mobilizing people to accomplish it - Top-level leaders are likely to transform their organiza