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Unit 12 - IT Technical Support and Management Assignment 3

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Unit 12 - IT Technical Support and Management Assignment 3 Distinction achieved Level 3 BTEC 0% plagiarism.

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Assignment 3
1/25/2022
Unit 12

, Contents
P5 – produce an IT support and management plan that adequately meets most of the clients’
requirements.........................................................................................................................................1
Ground floor......................................................................................................................................2
First floor...........................................................................................................................................3
Incident response..............................................................................................................................3
Disaster recovery...............................................................................................................................5
Capacity planning..............................................................................................................................7
Sustainability and environmental waste planning.............................................................................7
P6 – review the IT support and management plan with others to identify and inform improvements.8
M3 – justify, using feedback from others, the decisions made for an IT support and management
plan, explaining how it will meet the clients’ requirements and be fit for purpose..............................9
D3 – evaluate using feedback from others the refined IT support and management plan, justifying
how it fully meets the clients’ requirements and is fit for purpose.....................................................11




P5 – produce an IT support and management plan that
adequately meets most of the clients’ requirements
Key

Router = PC’s =




Switch = monochrome printers =




Colour printer =

WAP =

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