STAYER UNIVERSITY DEVELOPING FINAL EXAM WITH
RATIONALES
1
Which of the following would be a side effect of unclear roles and
responsibilities?
• Joe ensures that the team leader, Amy, has a chance to look over the
expense report before it is finalized and submitted.
, STAYER UNIVERSITY DEVELOPING FINAL EXAM WITH
RATIONALES
• Megan and Jesse complete their own portions of the presentation, then
practice together before meeting with the client.
• Tom explains to his manager that Irene has been starting to take on
aspects of Tom's role in meetings, leading the discussion on topics that Tom
feels are his responsibility.
• Jenna avoids performing an analysis of the data as she prepares the
pivot table, since she knows that Enrique will be performing a thorough
analysis of the data when he receives it.
RATIONALE
"Tom explains to his manager that Irene has been starting to take on aspects
of Tom's role in meetings, leading the discussion on topics that Tom feels are
his responsibility" is correct, as it demonstrates a side effect of unclear roles
and responsibilities. When roles and responsibilities are poorly defined, the
team risks arguments over territory, duplication of effort, and unfinished
work.
The other answer choices represent clearly defined roles and responsibilities.
When roles and responsibilities are clearly defined, team members are more
efficient and accountable because they understand the scopes of their
individual roles.
CONCEPT
Clarifying Roles and
Responsibilities Report an issue
with this question
2
Which of the following scenarios demonstrates an effective method
of dealing with ambiguity?
• Lindsay evaluates all possible options before determining how
to proceed.
• Roger focuses on the answer he feels is the right one and does
not consider other options.
• Eric moves forward in the areas that are clear to him and holds off
on those that are not.
, STAYER UNIVERSITY DEVELOPING FINAL EXAM WITH
RATIONALES
RATIONALE
"Lindsay evaluates all possible options before determining how to proceed" is
correct, as this is an effective method for dealing with ambiguity. By
evaluating the consequences of each possible answer, you can make the
most informed decision on how to move forward.
The other three answer choices are not effective methods for dealing with
ambiguity. Focusing on what you feel is the one right answer is not
recommended because this will prevent you from seeing the big picture.
Asking someone else to make the final decision because you are
uncomfortable with risks is not recommended because ambiguous situations
will inevitably involve risks; the important thing is that you have evaluated
your options before determining which risks are worth taking.
While ignoring elements that are creating ambiguity in favor of those that
are clear may seem like a good idea, it is not a recommended approach
to ambiguity. This is because the areas of ambiguity may directly affect
other components of the project.
CONCEPT
Embracing Ambiguity: Effective
Techniques Report an issue with this
question
3
Which scenario demonstrates a potential benefit of ambiguity?
RATIONALES
1
Which of the following would be a side effect of unclear roles and
responsibilities?
• Joe ensures that the team leader, Amy, has a chance to look over the
expense report before it is finalized and submitted.
, STAYER UNIVERSITY DEVELOPING FINAL EXAM WITH
RATIONALES
• Megan and Jesse complete their own portions of the presentation, then
practice together before meeting with the client.
• Tom explains to his manager that Irene has been starting to take on
aspects of Tom's role in meetings, leading the discussion on topics that Tom
feels are his responsibility.
• Jenna avoids performing an analysis of the data as she prepares the
pivot table, since she knows that Enrique will be performing a thorough
analysis of the data when he receives it.
RATIONALE
"Tom explains to his manager that Irene has been starting to take on aspects
of Tom's role in meetings, leading the discussion on topics that Tom feels are
his responsibility" is correct, as it demonstrates a side effect of unclear roles
and responsibilities. When roles and responsibilities are poorly defined, the
team risks arguments over territory, duplication of effort, and unfinished
work.
The other answer choices represent clearly defined roles and responsibilities.
When roles and responsibilities are clearly defined, team members are more
efficient and accountable because they understand the scopes of their
individual roles.
CONCEPT
Clarifying Roles and
Responsibilities Report an issue
with this question
2
Which of the following scenarios demonstrates an effective method
of dealing with ambiguity?
• Lindsay evaluates all possible options before determining how
to proceed.
• Roger focuses on the answer he feels is the right one and does
not consider other options.
• Eric moves forward in the areas that are clear to him and holds off
on those that are not.
, STAYER UNIVERSITY DEVELOPING FINAL EXAM WITH
RATIONALES
RATIONALE
"Lindsay evaluates all possible options before determining how to proceed" is
correct, as this is an effective method for dealing with ambiguity. By
evaluating the consequences of each possible answer, you can make the
most informed decision on how to move forward.
The other three answer choices are not effective methods for dealing with
ambiguity. Focusing on what you feel is the one right answer is not
recommended because this will prevent you from seeing the big picture.
Asking someone else to make the final decision because you are
uncomfortable with risks is not recommended because ambiguous situations
will inevitably involve risks; the important thing is that you have evaluated
your options before determining which risks are worth taking.
While ignoring elements that are creating ambiguity in favor of those that
are clear may seem like a good idea, it is not a recommended approach
to ambiguity. This is because the areas of ambiguity may directly affect
other components of the project.
CONCEPT
Embracing Ambiguity: Effective
Techniques Report an issue with this
question
3
Which scenario demonstrates a potential benefit of ambiguity?
