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CHAP 3

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Chapter 3 - Complete the statements - Questions

1. According to Hughes, Ginnett & Curphy, management involves issues such as
procedures, (a) __________________________ and regulations, while
leadership is more associated with (b) _________________, creativity,
(c)__________________ and vision.

2. Swierczek categorises the leadership traits into four groups, namely
(a)____________, (b)_______________, (c)______________ and
(d)_____________.

3. Transformational leadership consists of four behavioural components, namely
(a)___________, (b)______________, (c)______________ and
(d)_______________.

4. Where transformational leadership seeks to empower and elevate followers,
charismatic leadership seeks to keep followers (a) ______________ and
(b)_____________ and to instil personal (c)________________ rather than
(d)________________ to ideals.

5. The transactional leadership approach lasts only as long as the (a)___________
of both leader and follower are satisfied by the (b)_____________.

6. Organisations are increasingly using cross-functional teams with a view to
improving (a) ___________ of the (b) _______________ activities among
specialised sub-units.

7. According to Nadler & Spencer, the executive leadership teams have a number
of advantages, which include (a)_______________________, increased
ownership of products, (b)_______________________,
(c)__________________, sharing risks, (d)_________________ and social
support.

8. Techniques for leadership development include special assignments, job (a)
_______________, action learning, (b)______________, multi-source feedback
workshops, (c)________________, outdoor challenges and
(d)________________.

9. Nadler identifies four different types of change that can occur within an
organisation, namely (a) _____________________, (b) ________________,
(c)_________________ and (d)___________________.

10. The ______________________ leader will ensure that individuals throughout the
organisation will behave in ways needed for change to occur.



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, 11. The four fundamental capabilities and competencies of emotional intelligence are
(a) ______________, (b) _____________, (c) _____________ and (d)
____________.

12. According to the traits-based theory of leadership, tact, participation and empathy
are part of the __________________ characteristics of leadership.

13. The _______________ approach expanded on the trait theory to include tasks to
be completed, the factors affecting the situation both leader and followers are in,
and the personality traits of the followers.

14. Any initiative which influences how an organisation does business is called a
____________________.

15. Organisations use _____________________ to improve coordination of the
independent activities among specialised sub-units.

16. Four leadership functions can be identified that appear to be essential for
cross-functional teams that solve problems, manage projects or develop
policy. These are (a) __________________, (b) ____________________,
(c)__________________ and (d) __________________.

17. In cross-functional teams, one of the leadership functions is social integration,
this means that (a) ___________________ and (b) _________________ among
team members are encouraged.

18. According to Rivero the composition of effective executive teams should
be a mix of (a)________________________, (b)______________________,
perspectives and other characteristics.

19. ________________________ is a core process that provides an indication
of how effective executive teams deal with elements outside the team and
beyond the organisation.

20. Designing effective strategic change teams involves four important steps,
namely: (a)__________________; (b)________________;
(c)_________________; and (d)__________________.

21. __________________________ leadership is a combination of both
transactional and transformational leadership.

22. The managerial leadership model enables management to diagnose the
(a)_____________________ and deploy the appropriate
(b)__________________ - that is, the right combination of transformational
and transactional leadership.



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