,© 2017 University of South Africa
All rights reserved
Printed and published by the
University of South Africa
Muckleneuk, Pretoria
MNB1501/1/2018–2020
70514402
1
MNB_style
2
IMPORTANT INFORMATION:
Please activate your myUnisa and myLife e-mail address and ensure that you have regular access to
the myUnisa module site MNB1501/18/S1 OR MNB1501/18/S2, depending on which semester you are
registered in, as well as your e-tutor group site.
Note: This is an online module, therefore your module is available on myUnisa. However, in
3
order to support you with your studies, you will also receive certain study material in
printed format, including this study guide which you can consult when you are work-
ing offline.
4
, MNB1501/1/2018–2020
CONTENTS
page
PREFACE
1 INTRODUCTION........................................................................................................(v)
1.1 WELCOME .................................................................................................................................. (v)
1.2 PURPOSE OF THIS MODULE................................................................................................. (v)
1.3 LINK TO OTHER MODULES .................................................................................................. (vi)
1.4 OBJECTIVES AND COMPETENCIES.....................................................................................(vi)
1.4.1 Module objectives.....................................................................................................(vi)
1.4.2 Our assumptions .......................................................................................................(vi)
1.4.3 Framework of the module ................................................................................... (vii)
1.4.4 Composition of the study/learning package for the module.................. (vii)
1.5 COMPLETING ACTIVITIES, ASSESSMENT QUESTIONS AND ASSIGNMENTS ...... (vii)
1.5.1 Assessment questions ........................................................................................... (vii)
1.5.2 Assignments ............................................................................................................. (vii)
1.5.3 Assessment of the module ....................................................................................(xi)
1.6 HOW YOU WILL BENEFIT FROM THIS MODULE .......................................................... (xii)
1.7 WHAT YOU CAN EXPECT FROM UNISA .......................................................................... (xii)
1.8 HOW TO APPROACH MNB1501 ........................................................................................ (xiii)
1.9 CONCLUDING REMARKS ..................................................................................................... (xv)
TOPIC1: INTRODUCTION TO BUSINESS MANAGEMENT .................................................1
LEARNING UNIT 1: The business world and business management ................................................. 3
LEARNING UNIT 2: Entrepreneurship .........................................................................................................14
LEARNING UNIT 3: Establishing a business ..............................................................................................24
LEARNING UNIT 4: The business environment .......................................................................................33
LEARNING UNIT 5: Corporate and social responsibility .......................................................................45
TOPIC2: THE MANAGEMENT PROCESS.............................................................................63
LEARNING UNIT 6: Introduction to general management .................................................................65
LEARNING UNIT 7: Planning ..........................................................................................................................76
LEARNING UNIT 8: Organising ......................................................................................................................86
LEARNING UNIT 9: Leading ............................................................................................................................98
LEARNING UNIT 10: Controlling the management process .............................................................110
(iii)
, (iv)
All rights reserved
Printed and published by the
University of South Africa
Muckleneuk, Pretoria
MNB1501/1/2018–2020
70514402
1
MNB_style
2
IMPORTANT INFORMATION:
Please activate your myUnisa and myLife e-mail address and ensure that you have regular access to
the myUnisa module site MNB1501/18/S1 OR MNB1501/18/S2, depending on which semester you are
registered in, as well as your e-tutor group site.
Note: This is an online module, therefore your module is available on myUnisa. However, in
3
order to support you with your studies, you will also receive certain study material in
printed format, including this study guide which you can consult when you are work-
ing offline.
4
, MNB1501/1/2018–2020
CONTENTS
page
PREFACE
1 INTRODUCTION........................................................................................................(v)
1.1 WELCOME .................................................................................................................................. (v)
1.2 PURPOSE OF THIS MODULE................................................................................................. (v)
1.3 LINK TO OTHER MODULES .................................................................................................. (vi)
1.4 OBJECTIVES AND COMPETENCIES.....................................................................................(vi)
1.4.1 Module objectives.....................................................................................................(vi)
1.4.2 Our assumptions .......................................................................................................(vi)
1.4.3 Framework of the module ................................................................................... (vii)
1.4.4 Composition of the study/learning package for the module.................. (vii)
1.5 COMPLETING ACTIVITIES, ASSESSMENT QUESTIONS AND ASSIGNMENTS ...... (vii)
1.5.1 Assessment questions ........................................................................................... (vii)
1.5.2 Assignments ............................................................................................................. (vii)
1.5.3 Assessment of the module ....................................................................................(xi)
1.6 HOW YOU WILL BENEFIT FROM THIS MODULE .......................................................... (xii)
1.7 WHAT YOU CAN EXPECT FROM UNISA .......................................................................... (xii)
1.8 HOW TO APPROACH MNB1501 ........................................................................................ (xiii)
1.9 CONCLUDING REMARKS ..................................................................................................... (xv)
TOPIC1: INTRODUCTION TO BUSINESS MANAGEMENT .................................................1
LEARNING UNIT 1: The business world and business management ................................................. 3
LEARNING UNIT 2: Entrepreneurship .........................................................................................................14
LEARNING UNIT 3: Establishing a business ..............................................................................................24
LEARNING UNIT 4: The business environment .......................................................................................33
LEARNING UNIT 5: Corporate and social responsibility .......................................................................45
TOPIC2: THE MANAGEMENT PROCESS.............................................................................63
LEARNING UNIT 6: Introduction to general management .................................................................65
LEARNING UNIT 7: Planning ..........................................................................................................................76
LEARNING UNIT 8: Organising ......................................................................................................................86
LEARNING UNIT 9: Leading ............................................................................................................................98
LEARNING UNIT 10: Controlling the management process .............................................................110
(iii)
, (iv)
