Course: BUSI 240- Liberty University
Test: Quiz 2
• Question 1
2 out of 2 points
________ occurs when a general negative impression of a person
based on one prominent characteristic is made, and that impression
affects the perception of other characteristics in that same person.
Selected Answer: The halo effect
Response Feedback: The halo effect occurs when our general
impression of a person, usually based on one prominent characteristic,
distorts our perception of other characteristics of that person.
• Question 2
2 out of 2 points
Which of the following improves self-awareness and mutual
understanding that is founded on the contact hypothesis?
Selected Answer: meaningful interaction
Response Feedback: Self-awareness and mutual understanding can
improve through meaningful interaction. Meaningful interaction is
founded on the contact hypothesis, which states that under certain
conditions, people who interact will be less prejudiced or perceptually
biased toward one another.
• Question 3
0 out of 2 points
In organizational settings, empathy
Selected Answer: decreases sensitivity to the external causes
of an individual's own behavior and results.
, Response Feedback: Empathy is both cognitive and emotional,
meaning that empathy is about understanding as well as feeling what the
other person feels in that context.
• Question 4
0 out of 2 points
Scenario A
Joanie is an engineer at an architectural firm. She is very proud of this
fact and often defines herself in terms of her work to family and friends.
She is very skilled at her job and confident in that fact, but often has
trouble adapting to changing job duties and environmental conditions.
Although Joanie occasionally has trouble adapting to new conditions and
job tasks, she exhibits ________ by believing that she can do almost
anything and always maintaining a "can do" attitude.
Selected Answer: self-esteem
Response Feedback: Self-efficacy refers to a person's belief that he or
she can successfully complete a task. Those with high self-efficacy have
a "can do" attitude.
• Question 5
2 out of 2 points
Self-concept can be described by three characteristics:
Selected Answer: complexity, consistency, and clarity.
Response Feedback: An individual's self-concept can be described by
three characteristics: complexity, consistency, and clarity.
• Question 6
2 out of 2 points
________ is often subtle, but it can escalate into a "good guy–bad
guy" contrast when groups engage in overt conflict with each other.
Test: Quiz 2
• Question 1
2 out of 2 points
________ occurs when a general negative impression of a person
based on one prominent characteristic is made, and that impression
affects the perception of other characteristics in that same person.
Selected Answer: The halo effect
Response Feedback: The halo effect occurs when our general
impression of a person, usually based on one prominent characteristic,
distorts our perception of other characteristics of that person.
• Question 2
2 out of 2 points
Which of the following improves self-awareness and mutual
understanding that is founded on the contact hypothesis?
Selected Answer: meaningful interaction
Response Feedback: Self-awareness and mutual understanding can
improve through meaningful interaction. Meaningful interaction is
founded on the contact hypothesis, which states that under certain
conditions, people who interact will be less prejudiced or perceptually
biased toward one another.
• Question 3
0 out of 2 points
In organizational settings, empathy
Selected Answer: decreases sensitivity to the external causes
of an individual's own behavior and results.
, Response Feedback: Empathy is both cognitive and emotional,
meaning that empathy is about understanding as well as feeling what the
other person feels in that context.
• Question 4
0 out of 2 points
Scenario A
Joanie is an engineer at an architectural firm. She is very proud of this
fact and often defines herself in terms of her work to family and friends.
She is very skilled at her job and confident in that fact, but often has
trouble adapting to changing job duties and environmental conditions.
Although Joanie occasionally has trouble adapting to new conditions and
job tasks, she exhibits ________ by believing that she can do almost
anything and always maintaining a "can do" attitude.
Selected Answer: self-esteem
Response Feedback: Self-efficacy refers to a person's belief that he or
she can successfully complete a task. Those with high self-efficacy have
a "can do" attitude.
• Question 5
2 out of 2 points
Self-concept can be described by three characteristics:
Selected Answer: complexity, consistency, and clarity.
Response Feedback: An individual's self-concept can be described by
three characteristics: complexity, consistency, and clarity.
• Question 6
2 out of 2 points
________ is often subtle, but it can escalate into a "good guy–bad
guy" contrast when groups engage in overt conflict with each other.
