MHSM 4310 CH 1 – 23 QUIZZES with Answers

MHSM 4310 CH 1 – 23 QUIZZES with Answers CH 1 – 23 QUIZZES CH 1 & 2 QUIZ Question 1 Personnel's image problems were solved by changing the name of personnel to human resources. True False Question 2 The "employment office" gradually evolved into "human resources" because: Elements of work related to employment and employees grew in number and complexity over the years. A professional human resources department became required by regulation. Work organizations grew larger. Line management wished to be rid of tasks not related to delivering care. Question 3 The sole external agency of concern to the personnel department is the Equal Employment Opportunity Commission (EEOC). True False Question 4 "Outsourcing" of payroll refers to: Shifting the responsibility for payroll from personnel to accounting. Making time reporting the responsibility of line managers. Having payroll services provided by an outside vendor. Establishing a subsidiary unit to handle payroll exclusively. Question 5 Many the personnel departments' image problems were owing to the performance and behavior of personnel practitioners who were not fully prepared for the times. True False Question 6 Reengineering has brought about a two-fold increase in the size of the average health care human resource department. True False Question 7 On issues of employee conduct it is the responsibility of human resources to initiate action and tell department managers what they must do. True False Question 8 A professional employer organization (PEO) provides the means for some smaller organizations to obtain most of their human resource services externally