Project and Change management
Table of Contents
1. Foundation of Project Management..................................................................................................8
1.1 Embarking on a career in Project Management...........................................................................8
1.1.1 Video 1 Project – Project Management................................................................................8
1.1.2 Video 2 Project Manager......................................................................................................8
1.1.3 Video 3..................................................................................................................................8
1.1.4 Video 4..................................................................................................................................9
1.1.5 Video 5 Project Manager......................................................................................................9
1.1.6 Video 6..................................................................................................................................9
1.1.7 Video 7..................................................................................................................................9
1.1.8 Video 8 – revisiting the concepts..........................................................................................9
1.2 Becoming an effective project manager......................................................................................9
1.2.1 Video 1..................................................................................................................................9
1.2.2 Video 2 PM and stakeholders.............................................................................................10
1.2.4 Video 4 roles and responsibilities.......................................................................................10
1.2.5 Video 5 Role PM..................................................................................................................10
1.2.7 Video 7 Skills for successful PM..........................................................................................11
1.2.8 Video 8................................................................................................................................11
1.2.9 Video 9 Key Interpersonal skills..........................................................................................11
1.2.10 Video 10............................................................................................................................12
1.2.11 Video 11............................................................................................................................12
1.3 The project management life cycle and methodologies............................................................12
1.3.1 Video 1................................................................................................................................12
1.3.2 Video 2 Project life cycle.....................................................................................................12
1.3.3 Video 3 Project life cycle.....................................................................................................13
1.3.4 Video 4 Project Life cycle....................................................................................................14
1.3.5 Video 5 Project Management.............................................................................................15
1.3.6 Video 6 Waterfall and Agile................................................................................................15
1.3.7 Video 7 Lean Six Sigma........................................................................................................16
1.3.8 Video 8................................................................................................................................17
1.4. Organizational structure and culture........................................................................................18
1.4.1 Video 1................................................................................................................................18
1
, 1.4.2 Video 2 organisational structure: matrix or classic.............................................................18
1.4.3 Video 3................................................................................................................................18
1.4.4 Video 4 Organisation structure: matrix or classic................................................................19
1.4.5 Video 5 culture – organisation culture................................................................................19
1.4.7 Video 7: Change management............................................................................................21
1.4.8 Video 8................................................................................................................................22
2. Project Initiation..............................................................................................................................22
2.1. Fundamentals of project initiation............................................................................................22
2.1.1. Video 1: learning points in chapter 2.................................................................................22
2.1.2. Video 2: initiation phase....................................................................................................23
2.1.3. Video 3: key components initiation phase.........................................................................23
2.1.5. Video 5...............................................................................................................................24
2.2. Defining project goals, scope, and success criteria...................................................................24
2.2.1 Video 1................................................................................................................................24
2.2.2 Video 2................................................................................................................................24
2.2.3 Video 3 SMART....................................................................................................................25
2.2.4 Video 4 Objective + Key results...........................................................................................26
2.2.5 Video 5 Project scope.........................................................................................................27
2.2.6 Video 6 Scope creep............................................................................................................28
2.2.7 Video 7 Managing project scope.........................................................................................28
2.2.9 Video 9................................................................................................................................29
2.2.10 Video 10............................................................................................................................29
2.3. Working effectively with stakeholders......................................................................................30
2.3.1 Video 1................................................................................................................................30
2.3.3 Video 3................................................................................................................................30
2.3.4 Video 4................................................................................................................................31
2.3.6 Video 6................................................................................................................................31
2.3.7 Video 7................................................................................................................................32
2.4. Utilizing resources and tools for project success......................................................................33
2.4.1 Video 1................................................................................................................................33
2.4.2 Video 2................................................................................................................................33
2.4.3 Video 3................................................................................................................................33
2.4.4 Video 4................................................................................................................................34
2.4.5 Video 5................................................................................................................................35
2.4.6 Video 6................................................................................................................................35
2.4.7 Video 7................................................................................................................................35
2
, 2.4.8 Video 8................................................................................................................................36
2.4.9 Video 9................................................................................................................................37
3.Project Planning................................................................................................................................37
3.1. Beginning the planning phase...................................................................................................37
3.1.1 Video 1................................................................................................................................37
3.1.2 Video 2 planning phase.......................................................................................................37
3.1.3 Video 3 Schedule, budget, Risk M.......................................................................................37
3.1.4 Video 4 Kick-off meeting.....................................................................................................38
3.1.5 Video 5 milestones and Project task...................................................................................39
3.1.6 Video 6 Milestones.............................................................................................................39
3.1.7 Video 7 Identifying milestones............................................................................................40
3.1.8 Video 8 WBS........................................................................................................................40
3.1.9 Video 9................................................................................................................................41
3.1.10 Video 10............................................................................................................................41
3.2. Building a project plan..............................................................................................................41
3.2.1 Video 1................................................................................................................................41
3.2.2 Video 2 Project Plan............................................................................................................41
3.2.3 Video 3 Time and effort estimation....................................................................................42
3.2.4 Video 4 Capacity Planning...................................................................................................43
3.2.5 Video 5 Soft skills................................................................................................................43
3.2.7 Video 8................................................................................................................................45
3.2.8 Video 9................................................................................................................................45
3.3. Managing budgeting and procurement....................................................................................45
3.3.1 Video 1................................................................................................................................45
3.3.2 Video 2 Project Budget.......................................................................................................46
3.3.3 Video 3 Creating a budget...................................................................................................46
3.3.4 Video 4 Costs......................................................................................................................47
3.3.5 Video 5 Manage the budget................................................................................................47
3.3.6 Video 6 Procurement and vendors.....................................................................................48
3.3.7 Video 7 Procurement process.............................................................................................48
3.3.8 Video 8 Documents.............................................................................................................49
3.3.9 Video 9................................................................................................................................49
3.3.10 Video 10 Legal...................................................................................................................50
3.3.11 Video 11 Ethical procurement..........................................................................................50
3.3.12 Video 12............................................................................................................................51
3.4. Managing risks effectively.........................................................................................................51
3
, 3.4.1 Video 1................................................................................................................................51
3.4.2 Video 2 Risks and issues......................................................................................................51
3.4.3 Video 3................................................................................................................................52
3.4.4 Video 4 Tools and techniques -> Risks................................................................................52
3.4.5 Video 5 Risk types...............................................................................................................53
3.4.6 Video 6 Dealing with risks...................................................................................................54
3.4.7 Video 7 Risk management plan...........................................................................................54
3.4.8 Video 8 Communicate the risk............................................................................................54
3.4.10 Video 10............................................................................................................................55
3.5. Communicating an effective communication plan....................................................................55
3.5.1 Video 1................................................................................................................................55
3.5.2 Video 2 Communication......................................................................................................55
3.5.3 Video 3 Communication plan..............................................................................................55
3.5.4 Video 4 Setting up an CP.....................................................................................................56
3.5.5 Video 5 Documentation -> Communication........................................................................56
3.5.6 Video 6 Organize project information.................................................................................57
4. Project Execution 4.1 Introduction to project execution.................................................................57
4.1.1 Video 1................................................................................................................................57
4.1.2 Video 2 Tracking..................................................................................................................57
4.1.3 Video 3 Tracking items........................................................................................................57
4.1.4 Video 4 Gantt chart, roadmap and Burndown chart...........................................................58
4.1.5 Video 5................................................................................................................................58
4.1.6 Video 7 Changes..................................................................................................................58
4.1.7 Video 8 Dependencies = afhankelijkheden.........................................................................59
4.1.8 Video 9 Managing risks.......................................................................................................59
4.1.9 Video 10 Escalation.............................................................................................................59
4.1.10 Video 11 Communicating change......................................................................................60
4.1.11 Video 12............................................................................................................................60
4.2 Quality management and continuous improvement.................................................................60
1.2.1 Video 1................................................................................................................................60
1.2.2 Video 2 Quality....................................................................................................................61
1.2.3 Video 3 soft skills.................................................................................................................61
1.2.4 Video 4................................................................................................................................62
1.2.5 Video 5................................................................................................................................62
1.2.6 Video 7................................................................................................................................62
1.2.7 Video 8 Continuous improvements: Data-driven DMAIC and PDCA...................................63
4
Table of Contents
1. Foundation of Project Management..................................................................................................8
1.1 Embarking on a career in Project Management...........................................................................8
1.1.1 Video 1 Project – Project Management................................................................................8
1.1.2 Video 2 Project Manager......................................................................................................8
1.1.3 Video 3..................................................................................................................................8
1.1.4 Video 4..................................................................................................................................9
1.1.5 Video 5 Project Manager......................................................................................................9
1.1.6 Video 6..................................................................................................................................9
1.1.7 Video 7..................................................................................................................................9
1.1.8 Video 8 – revisiting the concepts..........................................................................................9
1.2 Becoming an effective project manager......................................................................................9
1.2.1 Video 1..................................................................................................................................9
1.2.2 Video 2 PM and stakeholders.............................................................................................10
1.2.4 Video 4 roles and responsibilities.......................................................................................10
1.2.5 Video 5 Role PM..................................................................................................................10
1.2.7 Video 7 Skills for successful PM..........................................................................................11
1.2.8 Video 8................................................................................................................................11
1.2.9 Video 9 Key Interpersonal skills..........................................................................................11
1.2.10 Video 10............................................................................................................................12
1.2.11 Video 11............................................................................................................................12
1.3 The project management life cycle and methodologies............................................................12
1.3.1 Video 1................................................................................................................................12
1.3.2 Video 2 Project life cycle.....................................................................................................12
1.3.3 Video 3 Project life cycle.....................................................................................................13
1.3.4 Video 4 Project Life cycle....................................................................................................14
1.3.5 Video 5 Project Management.............................................................................................15
1.3.6 Video 6 Waterfall and Agile................................................................................................15
1.3.7 Video 7 Lean Six Sigma........................................................................................................16
1.3.8 Video 8................................................................................................................................17
1.4. Organizational structure and culture........................................................................................18
1.4.1 Video 1................................................................................................................................18
1
, 1.4.2 Video 2 organisational structure: matrix or classic.............................................................18
1.4.3 Video 3................................................................................................................................18
1.4.4 Video 4 Organisation structure: matrix or classic................................................................19
1.4.5 Video 5 culture – organisation culture................................................................................19
1.4.7 Video 7: Change management............................................................................................21
1.4.8 Video 8................................................................................................................................22
2. Project Initiation..............................................................................................................................22
2.1. Fundamentals of project initiation............................................................................................22
2.1.1. Video 1: learning points in chapter 2.................................................................................22
2.1.2. Video 2: initiation phase....................................................................................................23
2.1.3. Video 3: key components initiation phase.........................................................................23
2.1.5. Video 5...............................................................................................................................24
2.2. Defining project goals, scope, and success criteria...................................................................24
2.2.1 Video 1................................................................................................................................24
2.2.2 Video 2................................................................................................................................24
2.2.3 Video 3 SMART....................................................................................................................25
2.2.4 Video 4 Objective + Key results...........................................................................................26
2.2.5 Video 5 Project scope.........................................................................................................27
2.2.6 Video 6 Scope creep............................................................................................................28
2.2.7 Video 7 Managing project scope.........................................................................................28
2.2.9 Video 9................................................................................................................................29
2.2.10 Video 10............................................................................................................................29
2.3. Working effectively with stakeholders......................................................................................30
2.3.1 Video 1................................................................................................................................30
2.3.3 Video 3................................................................................................................................30
2.3.4 Video 4................................................................................................................................31
2.3.6 Video 6................................................................................................................................31
2.3.7 Video 7................................................................................................................................32
2.4. Utilizing resources and tools for project success......................................................................33
2.4.1 Video 1................................................................................................................................33
2.4.2 Video 2................................................................................................................................33
2.4.3 Video 3................................................................................................................................33
2.4.4 Video 4................................................................................................................................34
2.4.5 Video 5................................................................................................................................35
2.4.6 Video 6................................................................................................................................35
2.4.7 Video 7................................................................................................................................35
2
, 2.4.8 Video 8................................................................................................................................36
2.4.9 Video 9................................................................................................................................37
3.Project Planning................................................................................................................................37
3.1. Beginning the planning phase...................................................................................................37
3.1.1 Video 1................................................................................................................................37
3.1.2 Video 2 planning phase.......................................................................................................37
3.1.3 Video 3 Schedule, budget, Risk M.......................................................................................37
3.1.4 Video 4 Kick-off meeting.....................................................................................................38
3.1.5 Video 5 milestones and Project task...................................................................................39
3.1.6 Video 6 Milestones.............................................................................................................39
3.1.7 Video 7 Identifying milestones............................................................................................40
3.1.8 Video 8 WBS........................................................................................................................40
3.1.9 Video 9................................................................................................................................41
3.1.10 Video 10............................................................................................................................41
3.2. Building a project plan..............................................................................................................41
3.2.1 Video 1................................................................................................................................41
3.2.2 Video 2 Project Plan............................................................................................................41
3.2.3 Video 3 Time and effort estimation....................................................................................42
3.2.4 Video 4 Capacity Planning...................................................................................................43
3.2.5 Video 5 Soft skills................................................................................................................43
3.2.7 Video 8................................................................................................................................45
3.2.8 Video 9................................................................................................................................45
3.3. Managing budgeting and procurement....................................................................................45
3.3.1 Video 1................................................................................................................................45
3.3.2 Video 2 Project Budget.......................................................................................................46
3.3.3 Video 3 Creating a budget...................................................................................................46
3.3.4 Video 4 Costs......................................................................................................................47
3.3.5 Video 5 Manage the budget................................................................................................47
3.3.6 Video 6 Procurement and vendors.....................................................................................48
3.3.7 Video 7 Procurement process.............................................................................................48
3.3.8 Video 8 Documents.............................................................................................................49
3.3.9 Video 9................................................................................................................................49
3.3.10 Video 10 Legal...................................................................................................................50
3.3.11 Video 11 Ethical procurement..........................................................................................50
3.3.12 Video 12............................................................................................................................51
3.4. Managing risks effectively.........................................................................................................51
3
, 3.4.1 Video 1................................................................................................................................51
3.4.2 Video 2 Risks and issues......................................................................................................51
3.4.3 Video 3................................................................................................................................52
3.4.4 Video 4 Tools and techniques -> Risks................................................................................52
3.4.5 Video 5 Risk types...............................................................................................................53
3.4.6 Video 6 Dealing with risks...................................................................................................54
3.4.7 Video 7 Risk management plan...........................................................................................54
3.4.8 Video 8 Communicate the risk............................................................................................54
3.4.10 Video 10............................................................................................................................55
3.5. Communicating an effective communication plan....................................................................55
3.5.1 Video 1................................................................................................................................55
3.5.2 Video 2 Communication......................................................................................................55
3.5.3 Video 3 Communication plan..............................................................................................55
3.5.4 Video 4 Setting up an CP.....................................................................................................56
3.5.5 Video 5 Documentation -> Communication........................................................................56
3.5.6 Video 6 Organize project information.................................................................................57
4. Project Execution 4.1 Introduction to project execution.................................................................57
4.1.1 Video 1................................................................................................................................57
4.1.2 Video 2 Tracking..................................................................................................................57
4.1.3 Video 3 Tracking items........................................................................................................57
4.1.4 Video 4 Gantt chart, roadmap and Burndown chart...........................................................58
4.1.5 Video 5................................................................................................................................58
4.1.6 Video 7 Changes..................................................................................................................58
4.1.7 Video 8 Dependencies = afhankelijkheden.........................................................................59
4.1.8 Video 9 Managing risks.......................................................................................................59
4.1.9 Video 10 Escalation.............................................................................................................59
4.1.10 Video 11 Communicating change......................................................................................60
4.1.11 Video 12............................................................................................................................60
4.2 Quality management and continuous improvement.................................................................60
1.2.1 Video 1................................................................................................................................60
1.2.2 Video 2 Quality....................................................................................................................61
1.2.3 Video 3 soft skills.................................................................................................................61
1.2.4 Video 4................................................................................................................................62
1.2.5 Video 5................................................................................................................................62
1.2.6 Video 7................................................................................................................................62
1.2.7 Video 8 Continuous improvements: Data-driven DMAIC and PDCA...................................63
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