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Samenvatting Human Experience Kennisclips + Artikelen

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Uploaded on
09-11-2021
Written in
2021/2022

In deze samenvatting van de kennisclips is door middel van tekst en illustratie een duidelijk beeld gevormd. Ook worden de desbetreffende artikelen behandeld.

Institution
Saxion Hogeschool (Saxion)
Course
Human Experience

Content preview

Kennisclips en artikelen


CUSTOMER JOURNEY




De Research Toolbox
- Design Thinking methode: probleem fase  oplossing fase


Wat zijn de eisen van de verschillende stakeholders?
- De opdrachtgever, de gebruiker, jij als ontwerper

Wat is nou het probleem?
- Divergerend denken: alle bronnen en informatie bekijken
- Maak PVE

Wat voor oplossingen zouden mogelijk zijn?
- Verkennen
- Convergerend denken: kleiner maken tot één idee

Hoe zien de oplossingen eruit?
- Maquette, schets


- Interview
- Focus group
- Survey
- Persona
- Fly on the wall
- Participant observation
- Diary Study
- Customer Journey


Kwantitatief onderzoek  getallen, cijfers, objectief
Kwalitatief onderzoek  diepte interview, open vragen, subjectief




De mens centraal stellen
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Institution
Saxion Hogeschool (Saxion)
Study
Interior Design en Styling
Course
Human Experience

Document information

Uploaded on
November 9, 2021
Number of pages
6
Written in
2021/2022
Type
Class notes
Professor(s)
R. peils
Contains
All classes

Subjects

  • gastvrijheid
  • virtual reality
  • mixed reality
  • augmented reality
  • waarneming
  • de research toolbox
  • evidence based design
  • multisensory design
  • visuele privacy
  • auditieve privacy
  • olfatorische privacy
  • kinesthetis
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Bundel Algemene Kunstgeschiedenis, Bouwkunde, Human & Experience en bijbehorende aantekeningen uit hoorcolleges
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