Practice questions Consulting Methods
Chapter 1
(1) Name the five phases of consulting:
1. x
2. x
3. x
4. x
5. x
Chapter 2
(2) What are the consultant’s goals?
1. x
2. x
3. x
(3) What are the three roles a consultant can choose?
(4) What is the problem of the expert role?
(5) What is the pair-of-hands role?
(6) What is the collaborative role?
(7) Staging the client’s involvement
1. x
2. x
3. x
4. x
5. x
6. x
7. x
8. x
9. x
10. x
Chapter 3
(8) Requirements for each phase:
- Contracting
o x
o x
o x
- Discovery and inquiry
, o x
o x
o x
- Feedback and decision to act
o x
o x
o x
o x
o x
- Engagement and implementation
o x
o x
o x
o x
o x
o x
Chapter 4
(9) What qualities can the consultant bring to the table?
1. x
2. x
3. x
4. x
(10) Elements of a contract
1. x
2. x
a. x
b. x
c. x
d. x
3. x
4. x
5. x
6. x
7. x
8. x
9. x
Chapter 5
(11) Navigating the contract meeting
1. x
2. x
3. x
4. x
5. x
Chapter 1
(1) Name the five phases of consulting:
1. x
2. x
3. x
4. x
5. x
Chapter 2
(2) What are the consultant’s goals?
1. x
2. x
3. x
(3) What are the three roles a consultant can choose?
(4) What is the problem of the expert role?
(5) What is the pair-of-hands role?
(6) What is the collaborative role?
(7) Staging the client’s involvement
1. x
2. x
3. x
4. x
5. x
6. x
7. x
8. x
9. x
10. x
Chapter 3
(8) Requirements for each phase:
- Contracting
o x
o x
o x
- Discovery and inquiry
, o x
o x
o x
- Feedback and decision to act
o x
o x
o x
o x
o x
- Engagement and implementation
o x
o x
o x
o x
o x
o x
Chapter 4
(9) What qualities can the consultant bring to the table?
1. x
2. x
3. x
4. x
(10) Elements of a contract
1. x
2. x
a. x
b. x
c. x
d. x
3. x
4. x
5. x
6. x
7. x
8. x
9. x
Chapter 5
(11) Navigating the contract meeting
1. x
2. x
3. x
4. x
5. x