COM2601 – ASSIGNMENT 1

COM2601 – ASSIGNMENT 1 TABLE OF CONTENTS PAGE DECLARATION OF OWN WORK ……………………..…….………..…..…….1 INTRODUCTION ..…………………………………………….…….……………..2 QUESTION 1 ……………………………..………………………….…………….2 QUESTION 2 ……………………………..………………………….…………….3 QUESTION 3 ……………………………..………………………….…………….5 CONCLUSION …………………………………………………………..…………8 REFERENCE LIST ..………………………………………………………………9 COM2601 Assignment 1 # Page 1 M. Potgieter # DECLARATION OF OWN WORK I, MARK POTGIETER (NAME and SURNAME) confirm that: this MODULE contains my own, original ideas and work those ideas, or work, that are not my own, have been cited through the prescribed referencing system which I have familiarised myself within the TLCMNALL/E/301 I have not submitted the ideas or work contained in this MODULE for any other tertiary education credit I have read the University’s Policy of Research Ethics I have read and understood the PLAGIARISM POWERPOINT FOR UNDER-GRADUATE STUDIES (available under ADDITIONAL SOURCES on myUnisa) I have familiarised myself with the library guides ON PLAGIARISM AND ETHICS offered by Unisa’s library: I have read and understood Unisa’s Policy for Copyright Infringement and Plagiarism, and I am aware that plagiarism is punishable in terms of the Copyright Act (Act 98 of 1978) and I have read the regulations of the University of South Africa in this respect, available online: nts/Policy_copyright_infringement_plagiarism_16N _________________ STUDENT NUMBER 17 August 2020 ________________ _____________ SIGNATURE DATE 17 August 2020 ________________ _____________ WITNESS DATE Policy on Research E COM2601 Assignment 1 # Page 2 M. Potgieter # INTRODUCTION For organizations to be successful, they must have competent communicators. They seek people who can follow and give instructions, accurately listen, provide useful feedback, get along with co-workers and customers, network, provide teamwork with accurate information and creatively solve problems and present ideas understandably. Employees must be skilled in public presentation, listening as well as interpersonal communication to flourish in an organization. Organizational communication can be defined as the sending and receiving of messages between interrelated individuals within a particular environment to achieve individual and common goals. These messages are transmitted through face-toface, written and organised channels so that they can be interpreted and the information processed with clarity. QUESTION 1: 1.1. The process of organising requires the gathering of people to accomplish some purpose, according to Neher (1997:19). He states that the primary requirement of organising is essentially communicating and that bringing people together to achieve individual or organisational goals facilitates communication. An example of this would be a weekly sales meeting between the sales manager and sales consultants or a meeting between the installations and training department with the head of operations. 1.2 Neher (1997:20) explains that communication in the organ