MODULE 5 QUESTIONS WITH COMPLETE ANSWERS
(100% ACCURATE)
Question 1.
What is the Institute for Healthcare Improvement (IHI)
ANSWER
• Independent organization that partners to improve the health of individuals and populations
Five key areas
1. Improvement capability
2. Person and family centered care
3. Patient safety
4. Quality, cost and value
5. Triple aim for populations (improve care, improve population health, reduce costs)
Question 2.
What are RCA Factors
ANSWER
Question 3.
What are Patient Safety Activities?
ANSWER
,Question 4.
What are Patient safety event examples?
ANSWER
Question 5.
What is the World Health Organization (WHO)?
ANSWER
Initiated on 417148 (World Health Day)
• Goal to build a better, healthier future for people all over the world
• Main areas of work:
• Health systems
• Promoting health through the life-course
• Non-communicable diseases
• Communicable diseases
• Corporate services
• Preparedness, surveillance, and response
Question 6.
What are the
Risk Management Functions
ANSWER
Maintenance and monitoring
} Effective incident reporting
} Occurrence screening
• Claims management
• Education of staff, practitioners, patients, and significant others
• Risk managers help make decisions regarding insurance coverage such as:
} Professional liability
} General liability
} Workers compensation
• Risk managers should be knowledgeable about:
} Healthcare law
} Legal system
} Insurance industry
, Question 7.
What is a Sentinel Event?
ANSWER
Adverse outcome identified that involves death, or serious physical or psychological injury
Question 8.
Who organizes the Patient Safety Goals and Initiatives?
ANSWER
• AHRQ Patient Safety Organization (PSO)
• WHO Clean Hands global campaign
• IHI reports and initiatives such as Partnering with Patients for Safety
• NCQA key strategic programs and initiatives such as their HEDIS performance measurement
tool
Question 9.
What are examples of a Technology & Patient Safety Technology that created new issues?
ANSWER
• Computerized Physician Order Entry (CPOE)
Different errors such as selecting wrong drug or dosage because listed next to other choices
Designed to eliminate handwriting issues and control medication selection choices of
physicians
• Bar Code Medication Administration (BCMA)
Purpose is to eliminate wrong medication to wrong patient
Many nursing staff are finding 'work arounds' to speed up process
Question 10.
What is important when investigating Medical Errors?
ANSWER
Investigations of medical errors should focus on the error. An investigation should look for
process or systems failures instead of looking to blame the person involved in the error.
Information should be collected as soon after the incident as possible. Staff should be
empowered to report actual errors or things that might have happened but were averted
(near misses).
(100% ACCURATE)
Question 1.
What is the Institute for Healthcare Improvement (IHI)
ANSWER
• Independent organization that partners to improve the health of individuals and populations
Five key areas
1. Improvement capability
2. Person and family centered care
3. Patient safety
4. Quality, cost and value
5. Triple aim for populations (improve care, improve population health, reduce costs)
Question 2.
What are RCA Factors
ANSWER
Question 3.
What are Patient Safety Activities?
ANSWER
,Question 4.
What are Patient safety event examples?
ANSWER
Question 5.
What is the World Health Organization (WHO)?
ANSWER
Initiated on 417148 (World Health Day)
• Goal to build a better, healthier future for people all over the world
• Main areas of work:
• Health systems
• Promoting health through the life-course
• Non-communicable diseases
• Communicable diseases
• Corporate services
• Preparedness, surveillance, and response
Question 6.
What are the
Risk Management Functions
ANSWER
Maintenance and monitoring
} Effective incident reporting
} Occurrence screening
• Claims management
• Education of staff, practitioners, patients, and significant others
• Risk managers help make decisions regarding insurance coverage such as:
} Professional liability
} General liability
} Workers compensation
• Risk managers should be knowledgeable about:
} Healthcare law
} Legal system
} Insurance industry
, Question 7.
What is a Sentinel Event?
ANSWER
Adverse outcome identified that involves death, or serious physical or psychological injury
Question 8.
Who organizes the Patient Safety Goals and Initiatives?
ANSWER
• AHRQ Patient Safety Organization (PSO)
• WHO Clean Hands global campaign
• IHI reports and initiatives such as Partnering with Patients for Safety
• NCQA key strategic programs and initiatives such as their HEDIS performance measurement
tool
Question 9.
What are examples of a Technology & Patient Safety Technology that created new issues?
ANSWER
• Computerized Physician Order Entry (CPOE)
Different errors such as selecting wrong drug or dosage because listed next to other choices
Designed to eliminate handwriting issues and control medication selection choices of
physicians
• Bar Code Medication Administration (BCMA)
Purpose is to eliminate wrong medication to wrong patient
Many nursing staff are finding 'work arounds' to speed up process
Question 10.
What is important when investigating Medical Errors?
ANSWER
Investigations of medical errors should focus on the error. An investigation should look for
process or systems failures instead of looking to blame the person involved in the error.
Information should be collected as soon after the incident as possible. Staff should be
empowered to report actual errors or things that might have happened but were averted
(near misses).
