APCO TELECOMMUNICATOR TEST UPDATED
ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS
Question 1.
Good customer service means treating callers with dilligence, consideration, and respect
ANSWER
True
Question 2.
Domestic Violence calls present the highest potential risk for assault and battery against response
units
ANSWER
True
,Question 3.
Time is a critical factor in structure fires
ANSWER
True
Question 4.
A transmitter and receiver mounted in a response vehicle is a
ANSWER
Mobile Radio
Question 5.
Hand set based wireless location technology provides a location on GPS satellites
ANSWER
True
, Question 6.
Professionalism is defined by who you are, what you do, and how others perceive you
ANSWER
True
Question 7.
Maintaining a positive attitude will help to reduce stress
ANSWER
True
Question 8.
The amber alert system is a nationwide system organized under state or regional plans to assist in
the recovery of abducted or endangered children
True
ANSWER
True
ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS
Question 1.
Good customer service means treating callers with dilligence, consideration, and respect
ANSWER
True
Question 2.
Domestic Violence calls present the highest potential risk for assault and battery against response
units
ANSWER
True
,Question 3.
Time is a critical factor in structure fires
ANSWER
True
Question 4.
A transmitter and receiver mounted in a response vehicle is a
ANSWER
Mobile Radio
Question 5.
Hand set based wireless location technology provides a location on GPS satellites
ANSWER
True
, Question 6.
Professionalism is defined by who you are, what you do, and how others perceive you
ANSWER
True
Question 7.
Maintaining a positive attitude will help to reduce stress
ANSWER
True
Question 8.
The amber alert system is a nationwide system organized under state or regional plans to assist in
the recovery of abducted or endangered children
True
ANSWER
True
