Ch.4 Assignment questions and answers 100% verified
Which statement is true concerning the anxious patient?
He may not listen well or pay attention to what you are saying.
He will be more open to information.
He will listen better than if he is not anxious.
He will respond better to a stern and cold demeanor. - -He may not listen well or pay
attention to what you are saying.
Mr. Nagel arrives for his appointment. You notice him pacing in the reception area after he signs
in. When he is called to the back, he appears startled. He said he is anxious about his test
results. What other signs of anxiety would he also probably exhibit?
Dry hands, low blood pressure, and fast pulse rate
Sweaty palms, elevated blood pressure, and fast pulse rate
Sweaty palms, elevated blood pressure, and slow pulse rate
None - -Sweaty palms, elevated blood pressure, and fast pulse rate
When you have identified signs of anxiety in a patient, you should
ignore the patient's behavior.
ask the patient to go sit down because his pacing is disturbing others.
tell the patient that he appears anxious.
tell the patient to "cool it" or come back when he is more relaxed. - -tell the patient that
he appears anxious.
, Mrs. Willis is obviously anxious. She is pacing in front of the reception desk and frequently looks
at her watch and then at the office door. When you call her name she jumps and snaps at you in
response. You tell her she appears anxious. What should you do next?
Ask her to sit down.
Ask why she is anxious.
Give her medication.
Tell her it will be okay. - -Ask why she is anxious.
Which of the following medical assistant behaviors would NOT be reassuring to the anxious
patient?
Being truthful
Demonstrating care
Interrupting the patient
Showing empathy - -Interrupting the patient
What can you do to help Mrs. Willis cope with her anxiety about her test results?
Provide relevant information.
Correct
Tell her they are abnormal.
Tell her they are normal.
There is nothing you can do. - -Provide relevant information
You have identified that Mrs. Willis is very anxious about her test results. You are aware that
they are abnormal. You have taken her to a quiet area. It may be helpful to
Which statement is true concerning the anxious patient?
He may not listen well or pay attention to what you are saying.
He will be more open to information.
He will listen better than if he is not anxious.
He will respond better to a stern and cold demeanor. - -He may not listen well or pay
attention to what you are saying.
Mr. Nagel arrives for his appointment. You notice him pacing in the reception area after he signs
in. When he is called to the back, he appears startled. He said he is anxious about his test
results. What other signs of anxiety would he also probably exhibit?
Dry hands, low blood pressure, and fast pulse rate
Sweaty palms, elevated blood pressure, and fast pulse rate
Sweaty palms, elevated blood pressure, and slow pulse rate
None - -Sweaty palms, elevated blood pressure, and fast pulse rate
When you have identified signs of anxiety in a patient, you should
ignore the patient's behavior.
ask the patient to go sit down because his pacing is disturbing others.
tell the patient that he appears anxious.
tell the patient to "cool it" or come back when he is more relaxed. - -tell the patient that
he appears anxious.
, Mrs. Willis is obviously anxious. She is pacing in front of the reception desk and frequently looks
at her watch and then at the office door. When you call her name she jumps and snaps at you in
response. You tell her she appears anxious. What should you do next?
Ask her to sit down.
Ask why she is anxious.
Give her medication.
Tell her it will be okay. - -Ask why she is anxious.
Which of the following medical assistant behaviors would NOT be reassuring to the anxious
patient?
Being truthful
Demonstrating care
Interrupting the patient
Showing empathy - -Interrupting the patient
What can you do to help Mrs. Willis cope with her anxiety about her test results?
Provide relevant information.
Correct
Tell her they are abnormal.
Tell her they are normal.
There is nothing you can do. - -Provide relevant information
You have identified that Mrs. Willis is very anxious about her test results. You are aware that
they are abnormal. You have taken her to a quiet area. It may be helpful to
