Compliance Exam
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Updated 2026
, Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan.
He calls in February the month before his 65th birthday and is unhappy with his
current plan. On the date of the call, what can Gene do about his coverage?
On the day he called, he can enroll in a different Medicare Advantage plan with an
effective date of March 1.
Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has
been presenting. Which statement is correct?
Mrs. Violet can access the Star Rating for a plan on Medicare.gov or in the
Enrollment Guide.
Which of the following is not considered unsolicited contact with a Medicare eligible
consumer according to CMS regulations and UnitedHealthcare's rules, policies, and
procedures?
Mailing a marketing brochure to the consumer via postal mail.
Which statement is true about discussing benefits with the consumer before an
enrollment?
The agent must accurately and completely disclose any benefits discussed.