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UHC Ethics & Compliance Exam Questions and Verified Answers | Medicare Advantage Open Enrollment, Star Ratings, CMS Marketing Rules, Benefit Disclosures, LEAN Enrollment Applications, Statement of Understanding and Scope of Appointment | Updated 2026/2027

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Prepare for the UHC UnitedHealthcare Ethics & Compliance Exam with this focused study resource featuring exam questions and verified answers on Medicare Advantage enrollment rules, CMS marketing compliance, consumer disclosures, and agent responsibilities. This resource reviews Medicare Advantage enrollment options for beneficiaries approaching age 65, including applicable election periods and potential coverage effective dates. It also explains where consumers can find Medicare plan Star Ratings, including M and plan enrollment materials, and reviews the distinction between permitted postal-mail marketing and unsolicited contact. Strengthen your understanding of pre-enrollment benefit discussions, accurate and complete benefit disclosures, provider and pharmacy network limitations, and appropriate completion of the LEAN electronic enrollment application. Additional topics include handling an applicant's missing email address, the purpose of the Statement of Understanding, and the Scope of Appointment requirements for individual Medicare marketing appointments conducted in person or by telephone. Key topics include: - Medicare Advantage enrollment and election periods - Star Ratings and plan quality information - CMS and UnitedHealthcare marketing compliance - Postal-mail marketing and unsolicited contact rules - Accurate benefit explanations and consumer disclosures - Provider and pharmacy network limitations - LEAN electronic enrollment application procedures - Statement of Understanding - Scope of Appointment and permitted discussion topics Ideal for UnitedHealthcare certification candidates, Medicare insurance agents, and learners reviewing Medicare ethics, enrollment procedures, and compliant consumer interactions. Updated 2026/2027 | Instant Download

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UHC Ethics &
Compliance Exam
Questions Verified
and Provided with
A+ Graded
Answers| Latest
Updated 2026

, Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan.
He calls in February the month before his 65th birthday and is unhappy with his
current plan. On the date of the call, what can Gene do about his coverage?


On the day he called, he can enroll in a different Medicare Advantage plan with an
effective date of March 1.



Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has
been presenting. Which statement is correct?


Mrs. Violet can access the Star Rating for a plan on Medicare.gov or in the
Enrollment Guide.


Which of the following is not considered unsolicited contact with a Medicare eligible
consumer according to CMS regulations and UnitedHealthcare's rules, policies, and
procedures?


Mailing a marketing brochure to the consumer via postal mail.




Which statement is true about discussing benefits with the consumer before an
enrollment?


The agent must accurately and completely disclose any benefits discussed.

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