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employee engagement -ANSWER-when employees are committed to,
involved with, enthusiastic and passionate about their work
organizational commitment -ANSWER-the extent to which an
employee identifies with the organization and its goals and wants to
stay with the organization
affective, normative, continuance
affective commitment -ANSWER-a positive emotional attachment to
the organization and strong identification with its values and goals
normative commitment -ANSWER-feeling obliged to stay with an
organization for moral or ethical reasons
continuance commitment -ANSWER-staying with an organization
because of perceived high economic and/or social costs involved with
leaving
burnout -ANSWER-exhaustion of physical or emotional strength or
motivation usually as a result of prolonged stress or frustration
,voluntary turnover -ANSWER-the separation is due to the employee's
choice
involuntary turnover -ANSWER-the separation is due to the
organization asking the employee to leave
functional turnover -ANSWER-the departure of poor performers
dysfunctional turnover -ANSWER-the departure of effective
performers the company would have like to retain
avoidable turnover -ANSWER-turnover that the employer could have
prevented
unavoidable turnover -ANSWER-turnover that the employer could not
have prevented
optimal turnover -ANSWER-the turnover level producing the highest
long-term levels of productivity and business improvement
downsizing -ANSWER-a permanent reduction of multiple employees
intended to improve the efficiency or effectiveness of the firm
,employment at will -ANSWER-an employment relationship which
either party can legally terminate at any time for just cause, no cause,
or evan a cause that is morally wrong as long as it is not illegal
exit inteviews -ANSWER-asking separated employees why they left to
acquire information that can be used to improve conditions for
current employees
mobility barriers -ANSWER-factors that make it harder to leave an
organization
succession management -ANSWER-an ongoing process of
systematically identifying, assessing and developing organizational
leadership to enhance performance
succession management plans -ANSWER-written policies that guide
the succession management process
replacement planning -ANSWER-identifying specific back-up
candidates for specific senior management positions
skill inventories -ANSWER-tracks employees' competencies and work
experiences in a searchable database
, mobility policies -ANSWER-policies that specify the rules by which
people move between jobs within an organization
workforce redeployment -ANSWER-the movement of employees to
other parts of the company or to other jobs the company needs filled
to match its workforce with its talent needs
active job seeker -ANSWER-someone actively looking for information
about job opportunities
semi-passive job seeker -ANSWER-someone at least somewhat
interested in finding a new job but inconsistently looks for one
passive job seeker -ANSWER-someone not actively looking for a new
job but who could be tempted by the right opportunity
internal recruiting source -ANSWER-locates talent currently working
for the company that would be a good fit with another position
external recruiting source -ANSWER-targets people outside the
organization
succession management -ANSWER-the ongoing process of preparing
employees to assume other positions in the organization