AETNA BOARD MARKING SCHEME
TESTED QUESTIONS AND CORRECT
ANSWERS
◍ Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an
Enrollment Process Exception Notice, your immediate action will be
required in order to avoid any disciplinary actions, which may
include___________________. Answer: d. All of the Above
◍ The effective date for enrollments in the Initial Enrollment Period
(IEP) must be the first of the month following the month of
enrollment, beginning with the Part D eligibility date. Answer: True
◍ The SilverScript agent portal provides a secure method for external
agents and administrators to communicate with SilverScript's agent
support team so _________________________________ can be
shared safely. Answer: d. All of the Above
◍ Aetna is a CVS Health company that offers SilverScript Part D
products. Answer: True
◍ Mail order prescription drug services are not available for
SilverScript PDP plans. Answer: False
, ◍ An Electronic Scope of Appointment (eSOA) valid for
___________. Answer: b. 14 days
◍ Agents must submit the original documentation for enrollment
within 24 hours after the application data has been entered into the
agent portal. Answer: True
◍ Non‐compliance to the Code of Conduct can affect
_______________and may result in legal or financial consequences.
Answer: d. All of the above
◍ Agents MUST communicate the pricing tool disclaimer to
prospects and clients. The disclaimers for SilverScript's Drug Lookup
& Pricing tool appear at bottom of the pricing tool pages. Answer:
True
◍ Marks: 1
Before meeting with an applicant, agents must be in good standing
with the following: Answer: e. All of the above
◍ A conflict of interest may arise when personal interests or activities
appear to improperly influence our ability to act in the best interests
of the company. Any potential conflict of interest should be reported
immediately. Answer: True
◍ If a member is assessed a Part D Income Related Monthly
Adjustment Amount (Part D-IRMAA), the member will be notified by
TESTED QUESTIONS AND CORRECT
ANSWERS
◍ Marks: 1
Aetna strictly enforces our enrollment procedures. If you receive an
Enrollment Process Exception Notice, your immediate action will be
required in order to avoid any disciplinary actions, which may
include___________________. Answer: d. All of the Above
◍ The effective date for enrollments in the Initial Enrollment Period
(IEP) must be the first of the month following the month of
enrollment, beginning with the Part D eligibility date. Answer: True
◍ The SilverScript agent portal provides a secure method for external
agents and administrators to communicate with SilverScript's agent
support team so _________________________________ can be
shared safely. Answer: d. All of the Above
◍ Aetna is a CVS Health company that offers SilverScript Part D
products. Answer: True
◍ Mail order prescription drug services are not available for
SilverScript PDP plans. Answer: False
, ◍ An Electronic Scope of Appointment (eSOA) valid for
___________. Answer: b. 14 days
◍ Agents must submit the original documentation for enrollment
within 24 hours after the application data has been entered into the
agent portal. Answer: True
◍ Non‐compliance to the Code of Conduct can affect
_______________and may result in legal or financial consequences.
Answer: d. All of the above
◍ Agents MUST communicate the pricing tool disclaimer to
prospects and clients. The disclaimers for SilverScript's Drug Lookup
& Pricing tool appear at bottom of the pricing tool pages. Answer:
True
◍ Marks: 1
Before meeting with an applicant, agents must be in good standing
with the following: Answer: e. All of the above
◍ A conflict of interest may arise when personal interests or activities
appear to improperly influence our ability to act in the best interests
of the company. Any potential conflict of interest should be reported
immediately. Answer: True
◍ If a member is assessed a Part D Income Related Monthly
Adjustment Amount (Part D-IRMAA), the member will be notified by
