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Section 1: PSW Foundations & Role (Questions 1–15)
1. Holistic care in PSW practice refers to:
A. Treating only the physical symptoms of illness
B. Caring for the whole person including physical, emotional, social, intellectual, and spiritual
needs
C. Focusing exclusively on the client's medical diagnosis
D. Providing care based solely on the care plan
Answer: B. Holistic care considers the whole person, recognizing that all dimensions of life
affect health and well-being .
2. Which of the following is an example of a psychosocial need?
A. The need for oxygen
B. The need for food and water
C. The need for social interaction and belonging
D. The need for elimination
Answer: C. Psychosocial needs include social interaction, emotional support, sense of
belonging, and meaningful relationships .
3. The most essential need for immediate survival is:
A. Food
B. Water
C. Oxygen
D. Sleep
Answer: C. Oxygen is the most essential need for life; brain damage can occur within 4–6
minutes without oxygen .
4. A PSW is asked by a family member to change a client's wound dressing using sterile
technique. What is the appropriate response?
A. Perform the sterile dressing change as requested
B. Explain that sterile dressing changes are outside the PSW scope of practice and report the
need to the nurse
C. Attempt the dressing change using clean technique instead
D. Ask another PSW to perform the sterile dressing change
Answer: B. Sterile procedures are outside the PSW scope of practice. The PSW must
advocate for the client by communicating the need to the appropriate regulated healthcare
professional .
5. Support workers are:
A. Unregulated care providers
B. Licensed health care workers
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C. Independent practitioners
D. Regulated professionals
Answer: A. PSWs are unregulated care providers who work under the supervision of
regulated healthcare professionals .
6. Resident is a term used to describe a person receiving care at:
A. Home
B. A long-term care facility
C. An outpatient clinic
D. A hospital
Answer: B. "Resident" is the term used for individuals receiving care in long-term care
facilities .
7. The main focus of the health care team is to:
A. See as many clients as possible
B. Provide quality care for the client
C. Complete assigned tasks as quickly as possible
D. Find a cure for the client's illness
Answer: B. The primary focus of the healthcare team is providing quality care for the client .
8. Which of the following is a way PSWs assist nurses or other health care team members?
A. Assist with the client's needs
B. Order range-of-motion exercises
C. Witness legal signatures on permission forms
D. Report changes in the client's behavior or health
Answer: D. Reporting changes in the client's condition is a key PSW responsibility .
9. A client tells the PSW, "I don't want to take my medication today." The PSW should:
A. Force the client to take the medication
B. Ignore the statement and administer the medication anyway
C. Explore the client's concerns and report to the supervisor
D. Tell the client they have no choice
Answer: C. The PSW should respect the client's right to refuse, explore concerns, and report
to the supervisor .
10. DIPPS principles stand for:
A. Dignity, Independence, Individualized Care, Privacy, Preferences
B. Duty, Integrity, Patience, Professionalism, Safety
C. Documentation, Infection control, Positioning, Personal care, Safety
D. Direct care, Indirect care, Personal care, Palliative care, Support
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Answer: A. DIPPS is a core PSW framework: Dignity, Independence, Individualized Care,
Privacy, and Preferences .
11. Confidentiality under PHIPA means:
A. Client information can be shared with anyone
B. Client information should only be shared with healthcare team members involved in the
client's care
C. Family members have automatic access to all information
D. PSWs can discuss clients on social media
Answer: B. Under PHIPA, client information should only be shared with healthcare team
members directly involved in the client's care .
12. Which of the following is true regarding PSW dress code?
A. You can use a client's phone to make personal calls
B. Friends can visit you at work
C. You must follow your employer's dress code policy
D. Sharing personal problems with a client shows compassion
Answer: C. PSWs must follow their employer's dress code policy .
13. A PSW observes a colleague taking photos of a client without consent and posting
them on social media. What is the PSW's obligation under PIPEDA?
A. Ignore the behavior because the colleague is just having fun
B. Report the privacy breach to the supervisor immediately
C. Ask the colleague to delete the photos but do not report further
D. Take photos yourself to show the colleague how to do it properly
Answer: B. Client photos are personal health information requiring consent. Social media
posting without consent is a serious privacy breach that must be reported .
14. A client tells a PSW they are being financially exploited by a family member. What is
the PSW's first action?
A. Confront the family member directly
B. Document the disclosure objectively and report to the supervisor immediately
C. Promise the client you will handle it yourself
D. Tell the client it is a private family matter
Answer: B. Financial abuse of vulnerable adults is reportable. The PSW must document
objectively and report immediately without investigating independently .
15. Canada's health care system is:
A. Strictly a federal responsibility
B. Delivered by government employees
C. Funded by private insurance companies
D. Publicly funded through provincial/territorial and federal taxes
Section 1: PSW Foundations & Role (Questions 1–15)
1. Holistic care in PSW practice refers to:
A. Treating only the physical symptoms of illness
B. Caring for the whole person including physical, emotional, social, intellectual, and spiritual
needs
C. Focusing exclusively on the client's medical diagnosis
D. Providing care based solely on the care plan
Answer: B. Holistic care considers the whole person, recognizing that all dimensions of life
affect health and well-being .
2. Which of the following is an example of a psychosocial need?
A. The need for oxygen
B. The need for food and water
C. The need for social interaction and belonging
D. The need for elimination
Answer: C. Psychosocial needs include social interaction, emotional support, sense of
belonging, and meaningful relationships .
3. The most essential need for immediate survival is:
A. Food
B. Water
C. Oxygen
D. Sleep
Answer: C. Oxygen is the most essential need for life; brain damage can occur within 4–6
minutes without oxygen .
4. A PSW is asked by a family member to change a client's wound dressing using sterile
technique. What is the appropriate response?
A. Perform the sterile dressing change as requested
B. Explain that sterile dressing changes are outside the PSW scope of practice and report the
need to the nurse
C. Attempt the dressing change using clean technique instead
D. Ask another PSW to perform the sterile dressing change
Answer: B. Sterile procedures are outside the PSW scope of practice. The PSW must
advocate for the client by communicating the need to the appropriate regulated healthcare
professional .
5. Support workers are:
A. Unregulated care providers
B. Licensed health care workers
, 2
C. Independent practitioners
D. Regulated professionals
Answer: A. PSWs are unregulated care providers who work under the supervision of
regulated healthcare professionals .
6. Resident is a term used to describe a person receiving care at:
A. Home
B. A long-term care facility
C. An outpatient clinic
D. A hospital
Answer: B. "Resident" is the term used for individuals receiving care in long-term care
facilities .
7. The main focus of the health care team is to:
A. See as many clients as possible
B. Provide quality care for the client
C. Complete assigned tasks as quickly as possible
D. Find a cure for the client's illness
Answer: B. The primary focus of the healthcare team is providing quality care for the client .
8. Which of the following is a way PSWs assist nurses or other health care team members?
A. Assist with the client's needs
B. Order range-of-motion exercises
C. Witness legal signatures on permission forms
D. Report changes in the client's behavior or health
Answer: D. Reporting changes in the client's condition is a key PSW responsibility .
9. A client tells the PSW, "I don't want to take my medication today." The PSW should:
A. Force the client to take the medication
B. Ignore the statement and administer the medication anyway
C. Explore the client's concerns and report to the supervisor
D. Tell the client they have no choice
Answer: C. The PSW should respect the client's right to refuse, explore concerns, and report
to the supervisor .
10. DIPPS principles stand for:
A. Dignity, Independence, Individualized Care, Privacy, Preferences
B. Duty, Integrity, Patience, Professionalism, Safety
C. Documentation, Infection control, Positioning, Personal care, Safety
D. Direct care, Indirect care, Personal care, Palliative care, Support
, 3
Answer: A. DIPPS is a core PSW framework: Dignity, Independence, Individualized Care,
Privacy, and Preferences .
11. Confidentiality under PHIPA means:
A. Client information can be shared with anyone
B. Client information should only be shared with healthcare team members involved in the
client's care
C. Family members have automatic access to all information
D. PSWs can discuss clients on social media
Answer: B. Under PHIPA, client information should only be shared with healthcare team
members directly involved in the client's care .
12. Which of the following is true regarding PSW dress code?
A. You can use a client's phone to make personal calls
B. Friends can visit you at work
C. You must follow your employer's dress code policy
D. Sharing personal problems with a client shows compassion
Answer: C. PSWs must follow their employer's dress code policy .
13. A PSW observes a colleague taking photos of a client without consent and posting
them on social media. What is the PSW's obligation under PIPEDA?
A. Ignore the behavior because the colleague is just having fun
B. Report the privacy breach to the supervisor immediately
C. Ask the colleague to delete the photos but do not report further
D. Take photos yourself to show the colleague how to do it properly
Answer: B. Client photos are personal health information requiring consent. Social media
posting without consent is a serious privacy breach that must be reported .
14. A client tells a PSW they are being financially exploited by a family member. What is
the PSW's first action?
A. Confront the family member directly
B. Document the disclosure objectively and report to the supervisor immediately
C. Promise the client you will handle it yourself
D. Tell the client it is a private family matter
Answer: B. Financial abuse of vulnerable adults is reportable. The PSW must document
objectively and report immediately without investigating independently .
15. Canada's health care system is:
A. Strictly a federal responsibility
B. Delivered by government employees
C. Funded by private insurance companies
D. Publicly funded through provincial/territorial and federal taxes
