HPRS 3309 Exam All Questions Solved
Correctly 2026-2027 Update.
The Institute for Healthcare Improvement advocates for the Triple Aim that emphasizes three
broad goals: improving the patient's experience of care, improving the health of populations,
and ___ - Answer reducing per capita cost of healthcare
The health outcomes of a group of individuals, including the distribution of outcomes within the
group, is known as __ - Answer population health
To improve health in their community, healthcare managers and their healthcare organizations
(HCOs) often improve __ - Answer social environment, healthcare services, individual behavior
True or false: All healthcare organizations provide healthcare services to people. - Answer false
True or false: As defined by the World Health Organization, health is the absence of disease or
infirmity. - Answer false
In order to have the range of services needed to fully care for a person or population, an HCO
may __ - Answer provide a continuum of care
For which reason are hospitals developing continuums of care? - Answer to adapt to new
payment methods for care
True or false: An HCO must be concerned about stakeholders because stakeholders have an
interest in what the HCO does. - Answer true
A health difference that is closely linked with social, economic, or environmental disadvantage is
a __ - Answer health disparity
True or false: Healthcare is a relatively stable field that changes little from year to year. - Answer
false
According to Robert Katz, managers use three basic types of skills to perform work with things,
peoples, and ideas. Which of the following is not one of the three skills identified by Katz? -
Answer Informational Skill
Mintzberg studied roles that managers perform and found that they __ - Answer used
decisional, informational, and interpersonal roles
, Despite managers performing similar roles, they must manage differently because they work
with different __ - Answer situations, problems, and goals
How should work be planned according to Frederick Taylor's principles of scientific
management? - Answer Managers develop detailed instructions, methods, rules, and
techniques for the most efficient work process.
Development of administrative theory by Fayol was important for improving __ - Answer
Entire organizations
The study of individual and group dynamics within an organizational setting is known as __ -
Answer organizational behavior
Determining how high or low within an organization's line of authority certain decisions can be
made refers to which of the following administrative theory principles? - Answer centralization
A set of interrelated parts that function as a whole to achieve a common purpose is known as
___ - Answer a system
Which theory contends that there is no best way to design the structure of an organization, as
discovered by management pioneer Joan Woodward and others? - Answer contingency theory
The process of getting things done through and with people by directing and motivating efforts
toward common objectives is known as ___ - Answer management
A leader who uses a compelling vision, inspiration, charisma, and attention to individual
employees to revitalize and organization with change for the greater good of all is using, which
kind of leadership? - Answer Transformational leadership
According to situational theory, effective leadership depends on which of the following? -
Answer the characteristics of the leader, the followers, and the situation.
Although department in an HCO all work toward the same organizational mission a leadership
style that works well in one department might not work as well in another department.
True or False - Answer True
Correctly 2026-2027 Update.
The Institute for Healthcare Improvement advocates for the Triple Aim that emphasizes three
broad goals: improving the patient's experience of care, improving the health of populations,
and ___ - Answer reducing per capita cost of healthcare
The health outcomes of a group of individuals, including the distribution of outcomes within the
group, is known as __ - Answer population health
To improve health in their community, healthcare managers and their healthcare organizations
(HCOs) often improve __ - Answer social environment, healthcare services, individual behavior
True or false: All healthcare organizations provide healthcare services to people. - Answer false
True or false: As defined by the World Health Organization, health is the absence of disease or
infirmity. - Answer false
In order to have the range of services needed to fully care for a person or population, an HCO
may __ - Answer provide a continuum of care
For which reason are hospitals developing continuums of care? - Answer to adapt to new
payment methods for care
True or false: An HCO must be concerned about stakeholders because stakeholders have an
interest in what the HCO does. - Answer true
A health difference that is closely linked with social, economic, or environmental disadvantage is
a __ - Answer health disparity
True or false: Healthcare is a relatively stable field that changes little from year to year. - Answer
false
According to Robert Katz, managers use three basic types of skills to perform work with things,
peoples, and ideas. Which of the following is not one of the three skills identified by Katz? -
Answer Informational Skill
Mintzberg studied roles that managers perform and found that they __ - Answer used
decisional, informational, and interpersonal roles
, Despite managers performing similar roles, they must manage differently because they work
with different __ - Answer situations, problems, and goals
How should work be planned according to Frederick Taylor's principles of scientific
management? - Answer Managers develop detailed instructions, methods, rules, and
techniques for the most efficient work process.
Development of administrative theory by Fayol was important for improving __ - Answer
Entire organizations
The study of individual and group dynamics within an organizational setting is known as __ -
Answer organizational behavior
Determining how high or low within an organization's line of authority certain decisions can be
made refers to which of the following administrative theory principles? - Answer centralization
A set of interrelated parts that function as a whole to achieve a common purpose is known as
___ - Answer a system
Which theory contends that there is no best way to design the structure of an organization, as
discovered by management pioneer Joan Woodward and others? - Answer contingency theory
The process of getting things done through and with people by directing and motivating efforts
toward common objectives is known as ___ - Answer management
A leader who uses a compelling vision, inspiration, charisma, and attention to individual
employees to revitalize and organization with change for the greater good of all is using, which
kind of leadership? - Answer Transformational leadership
According to situational theory, effective leadership depends on which of the following? -
Answer the characteristics of the leader, the followers, and the situation.
Although department in an HCO all work toward the same organizational mission a leadership
style that works well in one department might not work as well in another department.
True or False - Answer True
