[STUDY GUIDE] • HIGH-YIELD PRACTICE & REVIEW EDITION
MBA 704 Exam 4 Comprehensive Exam
Questions & Verified Answers for
2026/2027
Comprehensive Examination Question Bank • Concept Mapping
TOTAL QUESTIONS EXAM TOPICS ANSWERS
107 Questions 12 Modules 100% Verified
DOCUMENT OVERVIEW
This document contains 107 verified questions with correct answers focusing on positive psychological capacities,
decision-making processes, and communication styles within organizational behavior. Each item is structured to provide clear
insights into essential concepts, making it suitable for exam preparation, course review, and professional development.
EXAM BLUEPRINT & TOPIC DISTRIBUTION
Systematic breakdown of subject domains and exam coverage.
Topic Module Scope & Core Focus Questions Share (%)
Explores the application of psychological strengths and capacities in
Positive Organizational Behavior organizational settings. 9 Qs 8.4%
Covers the components and development of psychological capital,
Psychological Capital including self-efficacy and hope. 9 Qs 8.4%
Examines the dimensions and importance of emotional intelligence
Emotional Intelligence in personal and professional interactions. 9 Qs 8.4%
Analyzes various models and phases involved in the
Decision Making Models decision-making process. 9 Qs 8.4%
Identifies different communication styles and their effectiveness in
Communication Styles organizational contexts. 9 Qs 8.4%
Investigates the role of feedback in communication and its impact
Feedback Mechanisms on performance. 9 Qs 8.4%
Focuses on the creative process and its components in generating
Creativity and Problem Solving solutions. 9 Qs 8.4%
Confidential • Student Study Edition • Practice & Review Guide Page 1 of 24
,STUDENT STUDY & MASTERY EDITION PRACTICE & REVIEW GUIDE
Explores the concepts of resilience and adaptability in the face of
Resilience and Adaptation challenges. 9 Qs 8.4%
Examines the cognitive aspects of decision-making and
Cognitive Processes problem-solving strategies. 9 Qs 8.4%
Analyzes the role of optimism and explanatory styles in shaping
Optimism and Attribution Styles individual perspectives. 9 Qs 8.4%
Group Dynamics in Decision Examines the effects of group dynamics on decision-making
Making outcomes. 9 Qs 8.4%
Focuses on rationality types and their application in
Rational Decision Making decision-making scenarios. 8 Qs 7.5%
Total Exam Coverage 12 Integrated Topic Modules 107 Qs 100.0%
TOPIC 1: POSITIVE ORGANIZATIONAL BEHAVIOR
9 Questions • 8.4% of Exam • Explores the application of psychological strengths and capacities in organizational settings.
QUESTION 1
What term is defined as the study and application of positive oriented human resource strengths
and psychological capacities that can be measured, developed, and effectively managed for
performance in today's workplace
Answer: Positive organizational behavior.
QUESTION 2
What are the three levels of positive psychology
Answer: 1. Valued subjective experiences
2. positive individual traits
3. civic virtues and citizenship.
QUESTION 3
What term is defined as a positive motivational state that is based on an interactively derived
sense of successful agency and pathways
Answer: Hope.
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, STUDENT STUDY & MASTERY EDITION PRACTICE & REVIEW GUIDE
QUESTION 4
What are the 6 positive psychological capacities that meet POB
Answer: 1. Efficacy
2. optimism
3. hope
4. resiliency
5. SWB/happiness
6. emotional intelligence.
QUESTION 5
What term is people reflect back on their actions/experience with a specific event/task to then
cognitively process how strongly they believe they can successfully accomplish this even/task in
the future
Answer: Self-reflection.
QUESTION 6
The expectations of personal efficacy determines what 3 three things
Answer: 1. The decision to perform the specific task in this context
2. the amount of effort that will be expended to accomplish the task
3. the level of persistence that will be forthcoming despite problems, disconfirming evidence, and adversity.
QUESTION 7
What term can be enhanced through developing other positive psychological capacities such as
self-efficacy, hope, and optimism, as well as through teaching people how to use effective coping,
stress management, problem solving, and goal-setting strategies and practical techniques
Answer: Adaptational processes.
Confidential • Student Study Edition • Practice & Review Guide Page 3 of 24
MBA 704 Exam 4 Comprehensive Exam
Questions & Verified Answers for
2026/2027
Comprehensive Examination Question Bank • Concept Mapping
TOTAL QUESTIONS EXAM TOPICS ANSWERS
107 Questions 12 Modules 100% Verified
DOCUMENT OVERVIEW
This document contains 107 verified questions with correct answers focusing on positive psychological capacities,
decision-making processes, and communication styles within organizational behavior. Each item is structured to provide clear
insights into essential concepts, making it suitable for exam preparation, course review, and professional development.
EXAM BLUEPRINT & TOPIC DISTRIBUTION
Systematic breakdown of subject domains and exam coverage.
Topic Module Scope & Core Focus Questions Share (%)
Explores the application of psychological strengths and capacities in
Positive Organizational Behavior organizational settings. 9 Qs 8.4%
Covers the components and development of psychological capital,
Psychological Capital including self-efficacy and hope. 9 Qs 8.4%
Examines the dimensions and importance of emotional intelligence
Emotional Intelligence in personal and professional interactions. 9 Qs 8.4%
Analyzes various models and phases involved in the
Decision Making Models decision-making process. 9 Qs 8.4%
Identifies different communication styles and their effectiveness in
Communication Styles organizational contexts. 9 Qs 8.4%
Investigates the role of feedback in communication and its impact
Feedback Mechanisms on performance. 9 Qs 8.4%
Focuses on the creative process and its components in generating
Creativity and Problem Solving solutions. 9 Qs 8.4%
Confidential • Student Study Edition • Practice & Review Guide Page 1 of 24
,STUDENT STUDY & MASTERY EDITION PRACTICE & REVIEW GUIDE
Explores the concepts of resilience and adaptability in the face of
Resilience and Adaptation challenges. 9 Qs 8.4%
Examines the cognitive aspects of decision-making and
Cognitive Processes problem-solving strategies. 9 Qs 8.4%
Analyzes the role of optimism and explanatory styles in shaping
Optimism and Attribution Styles individual perspectives. 9 Qs 8.4%
Group Dynamics in Decision Examines the effects of group dynamics on decision-making
Making outcomes. 9 Qs 8.4%
Focuses on rationality types and their application in
Rational Decision Making decision-making scenarios. 8 Qs 7.5%
Total Exam Coverage 12 Integrated Topic Modules 107 Qs 100.0%
TOPIC 1: POSITIVE ORGANIZATIONAL BEHAVIOR
9 Questions • 8.4% of Exam • Explores the application of psychological strengths and capacities in organizational settings.
QUESTION 1
What term is defined as the study and application of positive oriented human resource strengths
and psychological capacities that can be measured, developed, and effectively managed for
performance in today's workplace
Answer: Positive organizational behavior.
QUESTION 2
What are the three levels of positive psychology
Answer: 1. Valued subjective experiences
2. positive individual traits
3. civic virtues and citizenship.
QUESTION 3
What term is defined as a positive motivational state that is based on an interactively derived
sense of successful agency and pathways
Answer: Hope.
Confidential • Student Study Edition • Practice & Review Guide Page 2 of 24
, STUDENT STUDY & MASTERY EDITION PRACTICE & REVIEW GUIDE
QUESTION 4
What are the 6 positive psychological capacities that meet POB
Answer: 1. Efficacy
2. optimism
3. hope
4. resiliency
5. SWB/happiness
6. emotional intelligence.
QUESTION 5
What term is people reflect back on their actions/experience with a specific event/task to then
cognitively process how strongly they believe they can successfully accomplish this even/task in
the future
Answer: Self-reflection.
QUESTION 6
The expectations of personal efficacy determines what 3 three things
Answer: 1. The decision to perform the specific task in this context
2. the amount of effort that will be expended to accomplish the task
3. the level of persistence that will be forthcoming despite problems, disconfirming evidence, and adversity.
QUESTION 7
What term can be enhanced through developing other positive psychological capacities such as
self-efficacy, hope, and optimism, as well as through teaching people how to use effective coping,
stress management, problem solving, and goal-setting strategies and practical techniques
Answer: Adaptational processes.
Confidential • Student Study Edition • Practice & Review Guide Page 3 of 24